Technology Alliances Manager

New York or USA (Remote)
Technology Partnerships
Position already filled
Apply Now

Technology Alliances Manager

New York or USA (Remote)
Technology Partnerships
Position already filled
Apply Now

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

The Role

Your main focus will be managing the ongoing relationships with a few key new reseller partners, with the objective of gaining mindshare with the partner’s organization and driving sales. This will include building deep relationships across multiple organizations with each partner, working with them to develop and execute joint marketing, sales training, and product development programs, and assisting Glia’s sales team in executing on specific client deals. 

What you’ll do: 

  • Work closely with partners to build and execute joint go-to-market programs.
  • Promote and coordinate activities between partners and Glia technical staff to develop and showcase joint solutions.
  • Partner with the Glia sales team to assist in progressing and closing deals with partners.
  • Spearhead deeper integrations between Glia and partner products, to increase the joint value proposition
    Develop expertise in Glia capabilities and value proposition.


  • 5+ years of experience in Digital Banking/Financials technology, focusing on alliances or channel sales.
  • Ability to conduct strategic engagements with executive-level staff.
  • Experience developing and managing complex partnerships.
  • Strong organizational skills and ability to work with all areas of the organization. 
  • BA/BS or related work experience.
  • Excellent phone, email, and social communication skills.


  • Understanding of cloud software, contact center, and customer communications technology.


  • Glia stock options and competitive salary
  • Diversity: 18 languages and 15 countries represented.
  • Professional development support  (trainings, courses, conferences, books, etc)
  • Transparent career development system
  • Different options for your working preferences (office, remote, flexible)
  • Access to all the latest tools and equipment you’ll need 
  • Sports compensation, reimbursement for therapy, counseling sessions
  • Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
  • Generous referral bonuses 

*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.


*Want to know more about working at Glia?  Check our Glia's Career FAQs

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Company Culture at Glia

The Employee Experience Below at Glia, Compared to a Typical U.S. Based Company
94% of employees at Glia say it is a great place to work compared to 54% of employees at a typical U.S.-based company.







What is Glia’s Mission?

To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.

Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

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