Noticias

Una colección de comunicados de prensa y noticias sobre Glia

[Insurity] Insurity Interaction Platform, Powered by Glia, to Transform Digital Engagement for Carriers and MGAs[Insurity] Insurity Interaction Platform, Powered by Glia, to Transform Digital Engagement for Carriers and MGAs
July 16, 2024
[Insurity] Insurity Interaction Platform, Powered by Glia, to Transform Digital Engagement for Carriers and MGAs[Insurity] Insurity Interaction Platform, Powered by Glia, to Transform Digital Engagement for Carriers and MGAs
The interaction platform enables insurers to create more revenue opportunities, resolve claims faster, and foster collaboration among underwriters and agents
[Finopotamus] Women in Technology: Glia’s Andrea Argueta[Finopotamus] Women in Technology: Glia’s Andrea Argueta
July 11, 2024
[Finopotamus] Women in Technology: Glia’s Andrea Argueta[Finopotamus] Women in Technology: Glia’s Andrea Argueta
Finopotamus spotlights innovative women who are positively impacting technology applications in the credit union industry, and beyond -- including Glia's Andrea Argueta.
[Bank Director] The 3 Key Elements of Responsible AI[Bank Director] The 3 Key Elements of Responsible AI
July 1, 2024
[Bank Director] The 3 Key Elements of Responsible AI[Bank Director] The 3 Key Elements of Responsible AI
Banks can use a responsible AI framework to better evaluate whether potential partners and technologies meet specific privacy, security and compliance standards.
Glia Delivers Unified Interactions to CU*Answers’ Digital Banking PlatformGlia Delivers Unified Interactions to CU*Answers’ Digital Banking Platform
June 25, 2024
Glia Delivers Unified Interactions to CU*Answers’ Digital Banking PlatformGlia Delivers Unified Interactions to CU*Answers’ Digital Banking Platform
CUSO partners to provide seamless digital-first member interactions for credit union community
[BIGcast] The Road to Responsible AI[BIGcast] The Road to Responsible AI
June 25, 2024
[BIGcast] The Road to Responsible AI[BIGcast] The Road to Responsible AI
Host Glen Sarvady speaks with Jake Tyler about Glia's approach to delivering ethical AI solutions to financial institutions.
Glia Brings Unified Interactions to NCR Voyix’s Mobile Banking AppGlia Brings Unified Interactions to NCR Voyix’s Mobile Banking App
June 12, 2024
Glia Brings Unified Interactions to NCR Voyix’s Mobile Banking AppGlia Brings Unified Interactions to NCR Voyix’s Mobile Banking App
Deepened partnership redefines how financial institutions serve and support customers in digital world
[Bank Business News] The Power of Unified Customer Interactions[Bank Business News] The Power of Unified Customer Interactions
May 15, 2024
[Bank Business News] The Power of Unified Customer Interactions[Bank Business News] The Power of Unified Customer Interactions
How a unified interaction management strategy can not only help banks remain relevant but outpace competition.
[Bankadelic] Answering the Call to Overhaul the Call Center[Bankadelic] Answering the Call to Overhaul the Call Center
April 25, 2024
[Bankadelic] Answering the Call to Overhaul the Call Center[Bankadelic] Answering the Call to Overhaul the Call Center
Dan Michaeli, our CEO and Co-Founder, walks host Lou Carlozo through how to redefine customer interactions and bring support to higher (and previously unattainable) levels.
[Finopotamus] Hippodrome Experts Panel: Avoiding Tech Gaps and Overlaps[Finopotamus] Hippodrome Experts Panel: Avoiding Tech Gaps and Overlaps
April 8, 2024
[Finopotamus] Hippodrome Experts Panel: Avoiding Tech Gaps and Overlaps[Finopotamus] Hippodrome Experts Panel: Avoiding Tech Gaps and Overlaps
Paul Sheets shares how credit unions can avoid gaps and overlaps in their tech stacks with a unified service approach, delivering the high-quality, personalized experiences that members demand
Glia Releases 2024 State of the Insurance Agent Experience ReportGlia Releases 2024 State of the Insurance Agent Experience Report
April 2, 2024
Glia Releases 2024 State of the Insurance Agent Experience ReportGlia Releases 2024 State of the Insurance Agent Experience Report
Survey of 500+ P&C insurance agents finds more seamless, digitally optimized carrier support channels are needed
[BIGcast] Consumers and Members - Unified Needs, Diverse Motivators[BIGcast] Consumers and Members - Unified Needs, Diverse Motivators
March 19, 2024
[BIGcast] Consumers and Members - Unified Needs, Diverse Motivators[BIGcast] Consumers and Members - Unified Needs, Diverse Motivators
Highlights from the 2024 Government Affairs Conference: Listen as Glia’s Paul Sheets shares a fresh take on "Contact Center as a Service"
[CU Times] 2024: The Year of Unified Interaction Management[CU Times] 2024: The Year of Unified Interaction Management
March 18, 2024
[CU Times] 2024: The Year of Unified Interaction Management[CU Times] 2024: The Year of Unified Interaction Management
An investment in a modern, inclusive approach to member support and engagement is an investment in the future. [Login required.]
[CU Broadcast] Glia's Paul Sheets Talks Launching Unified Interaction Management[CU Broadcast] Glia's Paul Sheets Talks Launching Unified Interaction Management
March 10, 2024
[CUBroadcast] Glia's Paul Sheets Talks Launching Unified Interaction Management[CUBroadcast] Glia's Paul Sheets Talks Launching Unified Interaction Management
Glia’s EVP of Customer Success joined Mike Lawson in the GAC 2024 Studio Lounge to discuss new member service model Glia recently launched called: Unified Interaction Management (UIM)
Rebecca Martin Joins Glia as Chief Marketing OfficerRebecca Martin Joins Glia as Chief Marketing Officer
January 3, 2024
Rebecca Martin Joins Glia as Chief Marketing OfficerRebecca Martin Joins Glia as Chief Marketing Officer
Seasoned marketing leader joins Glia to drive differentiation, support growth
[Finopotamus] Holiday IT Wish List for 2024[Finopotamus] Holiday IT Wish List for 2024
December 22, 2023
[Finopotamus] Holiday IT Wish List for 2024[Finopotamus] Holiday IT Wish List for 2024
Forward-looking fintech and credit union executives shared their tech hopes and forecasted market realities for 2024
[CU Broadcast] Acadia FCU Drives New Operational Efficiencies with Glia's Interaction Platform[CU Broadcast] Acadia FCU Drives New Operational Efficiencies with Glia's Interaction Platform
December 4, 2023
[CU Broadcast] Acadia FCU Drives New Operational Efficiencies with Glia's Interaction Platform[CU Broadcast] Acadia FCU Drives New Operational Efficiencies with Glia's Interaction Platform
Hear the discussion on how Acadia has driven new efficiencies by centralizing member service on the Glia Interaction Platform
Glia describe las 3 principales tendencias para las instituciones financieras para 2024Glia describe las 3 principales tendencias para las instituciones financieras para 2024
November 29, 2023
Glia describe las 3 principales tendencias para las instituciones financieras para 2024Glia describe las 3 principales tendencias para las instituciones financieras para 2024
Glia ha descrito tres tendencias emergentes para superar con éxito los desafíos a los que se enfrentan las instituciones financieras.
[Credit Union Times] Improving the Member Experience Through M&A Activity[Credit Union Times] Improving the Member Experience Through M&A Activity
November 27, 2023
[Credit Union Times] Improving the Member Experience Through M&A Activity[Credit Union Times] Improving the Member Experience Through M&A Activity
Having merged with three CUs in the past two years, WyHy FCU shares three technology-driven best practices
Glia Launches New AI Tools for Financial InstitutionsGlia Launches New AI Tools for Financial Institutions
November 1, 2023
Glia Launches New AI Tools for Financial InstitutionsGlia Launches New AI Tools for Financial Institutions
Glia expands AI Toolset to help organizations take advantage of generative AI to drive efficiency and improve the CX
[Bankadelic] Special Episode: the Second Ever Bankadelic Halloween Spooktacular[Bankadelic] Special Episode: the Second Ever Bankadelic Halloween Spooktacular
October 31, 2023
[Bankadelic] Special Episode: the Second Ever Bankadelic Halloween Spooktacular[Bankadelic] Special Episode: the Second Ever Bankadelic Halloween Spooktacular
Glia's Jake Tyler joins Lou Carlozo and other leaders to talk about the tricks & treats of the financial industry in 2023.
[FinTech Magazine] REV: Serving Communities Better by Going Digital[FinTech Magazine] REV: Serving Communities Better by Going Digital
October 26, 2023
[FinTech Magazine] REV: Serving Communities Better by Going Digital[FinTech Magazine] REV: Serving Communities Better by Going Digital
REV Federal Credit Union CTO Zac Streelman discusses how digitalisation is helping the organisation better serve its members and wider communities
[Credit Union Times] 3 Ways to Improve Member Service Efficiency[Credit Union Times] 3 Ways to Improve Member Service Efficiency
October 4, 2023
[Credit Union Times] 3 Ways to Improve Member Service Efficiency[Credit Union Times] 3 Ways to Improve Member Service Efficiency
Learn how to better retain high-quality service staff and ultimately deliver better member experiences.
Glia Recognized as an InsurTech100 CompanyGlia Recognized as an InsurTech100 Company
September 20, 2023
Glia Recognized as an InsurTech100 CompanyGlia Recognized as an InsurTech100 Company
Joins Fintech Global’s list of the most innovative insurance tech leaders
[Financial Brand] Is ChatGPT Ready for Banking? Yes and No[Financial Brand] Is ChatGPT Ready for Banking? Yes and No
August 29, 2023
[Financial Brand] Is ChatGPT Ready for Banking? Yes and No[Financial Brand] Is ChatGPT Ready for Banking? Yes and No
Jake Tyler, Glia's AI and automation market lead, dives into the value and drawbacks of generative AI (like ChatGPT) for financial services.
Glia Named Technology CUSO of the YearGlia Named Technology CUSO of the Year
August 23, 2023
Glia Named Technology CUSO of the YearGlia Named Technology CUSO of the Year
Finopotamus honors Glia with Tekkie Award for helping credit unions harness the power of member interactions
[Fintech Nexus] Five Chatbot Fails and How to Avoid Them[Fintech Nexus] Five Chatbot Fails and How to Avoid Them
August 18, 2023
[Fintech Nexus] Five Chatbot Fails and How to Avoid Them[Fintech Nexus] Five Chatbot Fails and How to Avoid Them
Jake Tyler examines how a poorly implemented chatbot will do more harm than good. Avoiding these five pitfalls increases the likelihood of success.
Unitus Community Credit Union Launches Spanish-Language Chatbot with GliaUnitus Community Credit Union Launches Spanish-Language Chatbot with Glia
July 26, 2023
Unitus Community Credit Union Launches Spanish-Language Chatbot with GliaUnitus Community Credit Union Launches Spanish-Language Chatbot with Glia
In partnership with Glia, Unitus expands its reach to Spanish-speaking members through an inclusive chat experience
Unitus Community Credit Union lanza un chatbot en español con GliaUnitus Community Credit Union lanza un chatbot en español con Glia
July 26, 2023
Unitus Community Credit Union lanza un chatbot en español con GliaUnitus Community Credit Union lanza un chatbot en español con Glia
Unitus es la primera cooperativa de crédito del noroeste del Pacífico en ofrecer un chatbot de habla hispana
[Fintech Nexus] AI-powered virtual assistant by Glia transforms banking by phone and online[Fintech Nexus] AI-powered virtual assistant by Glia transforms banking by phone and online
July 20, 2023
[Fintech Nexus] AI-Powered Virtual Assistant by Glia Transforms Banking by Phone and Online[Fintech Nexus] AI-Powered Virtual Assistant by Glia Transforms Banking by Phone and Online
Glia's voice banking solution extends its Al-powered virtual assistants to banking customer phone calls, replacing menu-based IVR technology.
[Smart Customer Service] Digital Customer Service Is the Future, But Don't Get Rid of the Phone Just Yet[Smart Customer Service] Digital Customer Service Is the Future, But Don't Get Rid of the Phone Just Yet
July 18, 2023
[Smart Customer Service] Digital Customer Service Is the Future, But Don't Get Rid of the Phone Just Yet[Smart Customer Service] Digital Customer Service Is the Future, But Don't Get Rid of the Phone Just Yet
Glia's CPO iscusses why businesses must not only commit to maintaining but also modernizing their call centers to strengthen customer relationships
[The Paypers]  Glia and Illuma Partner to Implement Voice Authentication[The Paypers]  Glia and Illuma Partner to Implement Voice Authentication
June 22, 2023
[The Paypers] Glia and Illuma Partner to Implement Voice Authentication[The Paypers] Glia and Illuma Partner to Implement Voice Authentication
Provider of Digital Customer Service Glia and fintech company Illuma have partnered to facilitate voice authentication for customer service.
[American Banker] Best Places to Work in Fintech 2023[American Banker] Best Places to Work in Fintech 2023
June 5, 2023
[American Banker] Best Places to Work in Fintech 2023[American Banker] Best Places to Work in Fintech 2023
Glia ranks #18 on the Best Places to Work in Fintech list for 2023. See insights into what differentiates our workplace culture. [Login required.]
[BAI] Digitalizing Customer Service and Support in SMB Lending[BAI] Digitalizing Customer Service and Support in SMB Lending
May 24, 2023
[BAI] Digitalizing Customer Service and Support in SMB Lending[BAI] Digitalizing Customer Service and Support in SMB Lending
Banks that provide seamless, digitally optimized online application experiences will be well positioned to attract business & increase profitability
[Finopotamus] Unitus Community Credit Union Becomes Regional Leader With New Spanish ChatBot[Finopotamus] Unitus Community Credit Union Becomes Regional Leader With New Spanish ChatBot
May 18, 2023
[Finopotamus] Unitus Community Credit Union Becomes Regional Leader With New Spanish ChatBot[Finopotamus] Unitus Community Credit Union Becomes Regional Leader With New Spanish ChatBot
Credit union realizes "impressive results" with virtual branch and virtual assistants via Glia Interaction Platform.
Glia is a Diamond Sponsor at Duck Creek Technologies’ Formation ’23 EventGlia is a Diamond Sponsor at Duck Creek Technologies’ Formation ’23 Event
May 8, 2023
Glia is a Diamond Sponsor at Duck Creek Technologies’ Formation ’23 EventGlia is a Diamond Sponsor at Duck Creek Technologies’ Formation ’23 Event
Glia CEO to present on how insurance companies can redefine how they interact with policyholders and agents

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