Since 2012, Glia’s solutions have facilitated millions of engagements
between customers and companies across various industries. We’re driven
by our mission to bring the in-person customer experience online, which we
achieve by leveraging our seamless, secure, and scalable engagement
platform. With live observation, chat, audio, video, and our patented
CoBrowsing, we provide companies more context than ever to help provide
their customers a more personalized experience.
Many leading US banks and insurance agencies rely on Glia to help
their agents facilitate online sales and servicing, and the results speak for
themselves. Across all of our partners, we’ve seen average handle time
decrease by an average of 25%, customer satisfaction increase by over 15%,
and an increase in online conversations up to 10X relative previous rates.