The Director of Underwriting Research and Innovation at Mercury Insurance, shares how Glia helped improve their online experiences for underwriters and agents. Mercury Insurance transacts in 11 different states, focusing on passenger auto, homeowner’s, business auto, and commercial insurance policies. After seeing a demonstration, Mercury realized that CoBrowsing and Live Observation could improve underwriter interactions with customers, bringing efficiencies and creating more meaningful engagements.
Watch the video or view the Mercury Insurance case study to learn more.