CoBrowsing provides new life to chat (Chat 2.0), creating the high-touch, deep level of engagement needed to truly stand out. Guiding a customer through an application, or digitally walking them through account changes with CoBrowsing creates a lasting impression at critical moments of the customer journey.
In this webinar, you will learn:
• What is CoBrowsing?
• Evolution of CoBrowsing
• Why you should offer CoBrowsing
• Questions to ask when choosing a CoBrowsing solution
• Getting more out of CoBrowsing