GLIa banking ai platform
The #1 Banking AI Platform
Automate inbound interactions, outbound interactions, and internal workflows with the industry’s most innovative, secure, and reliable banking AI platform.
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The Glia Platform Advantage
Trust is your most valuable asset. The Glia Banking AI Platform is built to protect your customer and member relationships, security posture, and sensitive data.
The Fastest Banking Voice AI, By Any Measure
Unlike vendors using third-party telephony, Glia’s vertical media stack delivers reliable, low-latency, human-sounding voice AI.
Triple Hot Redundant, Zero Planned Downtime
With a 99.9999% uptime, Glia’s triple-redundant architecture is designed for enterprise-level availability and scalability.
No Hallucinations or Prompt Injections, Guaranteed
Glia offers the industry’s only contractual guarantee against hallucinations and prompt injections, keeping AI fully under your control.
One System of Action For Your Banking Infrastructure
The Glia Banking AI Platform acts as a unified system of action across your banking core, systems of engagement, and non-banking infrastructure—so every interaction, workflow, and campaign draws from the same self-learning knowledge base.
Automate Inbound Inquiries
Resolve 80% of inquiries with AI that predicts customer needs, agentically completes tasks in the core, and frees agents to focus on complex interactions.
Resolve 80% of inquiries with AI that predicts customer needs, agentically completes tasks in the core, and frees agents to focus on complex interactions.
Scale Approved Expertise
AI surfaces approved knowledge during interactions and suggests automated workflows any agent can run from one screen.
AI surfaces approved knowledge during interactions and suggests automated workflows any agent can run from one screen.
Turn Insights Into Action
Act on insights from beyond the core. AI leads outreach to renew CD & share certificates, convert indirect borrowers, and send payment reminders.
Act on insights from beyond the core. AI leads outreach to renew CD & share certificates, convert indirect borrowers, and send payment reminders.
Why IT Teams Trust Glia’s
Banking AI Platform
Lead your institution to AI that drives impact without creating risking security, compromising service, or adding tedious back-end work.
PCI Level 1 Security
Going beyond SOC 2 Type II, Glia offers PCI Level 1 compliance at the application level to protect your client data and assets.
24/7 Availability
Operating across six Amazon Web Services (AWS) zones, we eliminate planned downtime for updates and maintenance.
Scalable Core Integrations
With fully owned infrastructure instead of a partner-managed bridge, our core integrations are built for production use.
Audited Support
Support access is permissioned, scoped to a specific task, and limited to appropriate personnel, giving you clear, traceable audits.
End-to-End Observability
Understand the full lifecycle of a conversation, from queuing and routing to AI activity and CRM exports.
Versatile Extensibility
Leverage multiple ways to extend the Glia Banking AI Platform depending on your goals, from pre-built connections to custom logic.
GLIA BANKING AI Testimonials
The Power of Glia’s Banking AI Platform
“The staff and member perception has been amazing. It’s one of the easiest systems I’ve ever trained on.”
Chris Nelson
VP of Operations, Expedition Credit Union
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