Glia for
Credit Unions

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Make any live interaction with Members simple and easy. Bring the in-branch experience to your website and mobile apps.

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Benefits for Credit Unions

Enhance Your Member Experience

Improve Your Member Acquisition

Exceed Member Expectations

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Glia
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Glia AI Management

See how AI Management enables you to provision, measure, and manage conversational Virtual Assistants for customers and Operator Assistants to guide agents
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Enhance Your Member Experience

Improving your overall member experience results in higher retention and loyalty, which leads to long term, multi-generational relationships. Improving member retention and loyalty by just 5% can increase profits 25%-95% and teaching members to effectively self-serve on your website helps retain 40% more Members year-over-year.

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Glia Case Study PSECU & Glia Enabling a frictionless experience
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PSECU & Glia - Enabling a frictionless member experience

PSECU’s commitment to seamless member journeys has been a key differentiator, allowing the credit union to rise above its competitors and compete with big banks who offer similar products and services.

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Improve Your Member Acquisition

Glia enables Credit Unions to improve their real-time lead generation while also assisting new members during their onboarding process. Glia has a proven track record of increasing online lead conversion (by +100%) and also empowers your on-boarding team for maximum efficiency with minimal effort.

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Reduce Your Member Effort Score

Glia’s platform creates a seamless, unbroken member experience that drives both loyalty and expansion. 96% of consumers who have to put forth a lot of effort to resolve their problems are more disloyal. Similarly, 94% of consumers who experienced an effortless experience are likely to repurchase compared to only 4% who found the process difficult.
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Enhance your Customer Experience
Glia Digital Member Service Brochure
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Digital Member Service

Learn how Glia breaks down the walls of traditional member support by combining all communications means into one unified, digital member service experience that is always on-screen and starts wherever the member is.

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Reinvent How You Serve Your Customers

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“With Glia we increased our conversion by over 200%”

Director of Digital - Top 10 Bank