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Glia raises $20M in Series B funding led by Insight Venture Partners. Learn More >
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See What They Want

Glia is a next-generation digital communications platform for companies to connect with their customers using Messaging, Video, CoBrowsing and AI.

Platforms

An easy-to-use, flexible platform with multiple solutions
OneChannel
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See how Glia helps transform customer service experiences
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What is Glia?

Enabling digital-first interactions
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Increase Sales

Easily identify and maximize opportunities with customers
Using our advanced platform lets your business communicate with consumers as they wish. The result: more paying customers. With CoBrowsing and Video Chat, agents guide customers in the right direction and eliminate the sticky points that kill sales.
Orion Case Study
How Orion Offers a
Better Client Experience — and You Can Too
Glia & Orion
15% increase in customer satisfaction
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With a digital-first platform, you engage with your customers where they already live and work. Interactions seamlessly switch between channels as needed—from phone to CoBrowsing or Conversational AI to live chat—to speed up interactions and enhance satisfaction. They become customers for life. And in the process, you’ve built a Cx centric organization.
Top US Bank Increases Online Loan Applications with Glia
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Within 9 months launch, they achieved a 250% ROI
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Delight Customers

Create a culture obsessed and driven by Cx
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Boost Efficiency

Know the answer before your customer asks the question
When your business combines the human touch with technology, you get teams of "Super Agents” who are empowered and equipped to better respond to customers. Conversational AI and Live Session Observation gives agents smart answer prompts and foresight into the customer’s problem, both of which lead to 20% faster issue resolution and drastic reductions to Customer Effort Scores.
Leading Insurer Drives Contact Center Efficiency
Leading Insurer
Reduces total service contacts by 18% saving millions in staffing costs
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See The Video

What is Glia? See the video!

Find out how Glia helps financial institutions better connect with their customers.
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It works wonders

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Customer experience
20%
Improved NPS & CSAT
online sales conversion
4x
Application Throughput
Customer experience
18%
Reduced Avg. Handle Time
We help companies with high-value sales and support experiences deliver the necessary choice, continuity and speed to keep and grow their customer base.

Digital-First Success Stories

Companies embracing the Cx of the future

Be the company your customers would love you to be...

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