GLIA FOR COMMUNITY BANKS
Banking AI Without Compromise
End the efficiency vs. experience tradeoff. Glia’s AI workforce for banking empowers you to drive revenue, deepen customer satisfaction, and efficiently scale for the future.
VOICE AI FOR COMMUNITY BANKS
Double Your Workforce Capacity Without Hiring
Glia voice AI automates up to 80% of your calls so you can handle higher volume without hiring—and unlock transformative strategies for growth.
Right-Size Your Budget, Scale Your Bank
Close your open roles, cut your BPO after-hours spend, and reduce physical office costs. Voice AI lets you focus on customer acquisition and undergo M&A without hiring.
Reallocate Agents to Grow Deposits and Loans
With voice handling Tier-1 inquiries, free up your agents to support customers through loan applications, account opening, and product education.
Reinvest in Your Customers and Community
Turn AI time savings into longer interactions that build loyalty, increase AI adoption by training customers to self-serve, and strengthen your community through giving.
Success stories
How Community Banks Win With Glia
Stronger relationships, higher profitability, and powerful efficiency: See how community banks get it all with Glia.
25%
Growth in customer base with zero extra headcount
61%
Calls automated, with a 50% reduction in agent wrap-up time
14
Branches assisted with overflow support from main call center
2
Frontline FTEs repurposed to strategic research roles
AI WORKFORCE FOR COMMUNITY BANKS
Strengthen Service, Drive Revenue, and Scale for the Future
Glia’s AI workforce handles your routine inquiries, coaches agents to improve service & boost conversions, and unlocks the insights your leaders need to strategically plan for tomorrow.
THE GLIA DIFFERENCE
Purpose-Built for Community Banks
Unlike generic CCaaS and AI solutions, Glia is engineered with your needs in mind. Find out how our banking expertise and industry-leading AI makes us uniquely qualified to help you scale without compromise.
AI That Drives Immediate Impact
Our AI is built solely for financial institutions like yours, offering everything you need to unlock value right away—from industry-specific compliance guardrails and core integrations to voice AI trained on 1000+ banking goals.
Unified Human & AI Workforce
Our AI workforce is as an extension of your team, with ChannelLess architecture ensuring seamless handoffs between AI and human. Glia AI learns from every interaction so you continuously add value.
Fastest Banking AI in the Industry
Preserve your personal touch while scaling service. Glia voice AI is 50% faster than the nearest competitor, offering human-like responsiveness, lower latency, and conversations that feel remarkably natural.
Pricing Designed for ROI
Other vendors nickel and dime you with hidden fees. Glia rewards you for efficiency with no limits on seats, minutes, and AI capabilities—just one predictable, transparent monthly fee.
Committed to Your Community
Glia is committed to building thriving communities through banking interactions. Rely on our banking experts to help you drive ROI and strengthen the service your community depends on at every step.
Voice AI on Your Preferred Platform
Choose the Glia platform for a fully unified voice and digital solution, or add voice AI to your current CCaaS platform with our pre-built integration—no rip-and-replace required.
glia awards
Integrations for community Banks
From Core to CRM,
Integrations For Community Banks
Immediately begin driving value by leveraging our integrations with the industry’s leading OLB, core, and CRM systems.
Community bank Testimonials
Adding Customers, Not Headcount, With Voice AI
“The more interactions that can be handled without human support, the more we can repurpose FTE for higher & better use. With the help of Glia, we are supporting more call volume than ever before with fewer associates while exceeding all performance targets!”
Caitlin Drake
SVP and Director of CX & Support, Busey Bank
Banking Platform FAQs
Your Banking AI Questions, Answered
A digital banking engagement platform is a comprehensive solution that enables financial institutions to deliver seamless banking services and enhance the digital customer experience. A digital banking engagement platform combines communication tools, customer service capabilities, and robust security protocols to create a unified environment where customers can interact with their bank through multiple channels. The platform supports everything from account management to payment management while ensuring consistent service delivery.
Financial institutions significantly improve the customer experience and operational efficiency through digital engagement. Digital banking platforms enable banks to offer enhanced self service options while providing immediate assistance when needed. Advanced features powered by machine learning help identify customer needs and automate routine tasks. This results in faster resolution times, reduced operational costs, and increased customer satisfaction.
Glia's platform seamlessly connects customers with the right resources at the right time, whether that's AI-powered guidance, digital self-service, or live human assistance. Our solution enables financial institutions to observe and proactively assist customers in real-time, eliminating friction points in their digital journey. By combining multiple communication channels with intelligent automation, we help banks deliver more personalized and efficient service experiences.
