Daniel Michaeli
Glia CEO, Dan Michaeli, provides important takeaways from "Driving Online Self-Serve Experiences with CoBrowsing", a recent white paper we released.
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Introduction to CoBrowsing Webinar
WEBINAR
• 27 min
Introduction to CoBrowsing Webinar
Learn the basics about CoBrowsing and how it can impact your customer experience.
The Parts of Customer Service That Should Never Be Automated
Content Commentary
• 01:31 min
The Parts of Customer Service That Should Never Be Automated
Glia CEO, Dan Michaeli, provides important takeaways from a recent article in Harvard Business Review.
Customizing Your SaleMove Experience (Planning)
Blueprint
• 02:00 min
Customizing Your SaleMove Experience (Planning)
Learn how our Blueprint Customer Success team works with our clients to ensure a custom engagement solution based on company objectives and KPIs.
SaleMove Customer Success
Blueprint
• 01:24 min
SaleMove Customer Success
Discover how Glia puts customer success at the forefront of everything we do and why we believe customer success doesn’t end on deployment.
Continuing Your Success with Glia
blueprint
• 0:54 min
Continuing Your Success with Glia
Our relationship doesn’t end after deployment. The Blueprint team maintains a close relationship throughout your contract - ensuring that best practices are passed on and goals are being hit.
Deutsche Bank & Glia
Event
• 06:55 min
Deutsche Bank & Glia
See how Deutsche Bank leverages Glia in this demo from FinovateFall 2017.
Understanding Omnichannel Webinar
WEBINAR
• 27 min
Understanding Omnichannel Webinar
Discover how offering omnichannel customer engagement will allow you better anticipate customer needs and deliver more personalized support that not only meets, but exceeds customer expectations.