Glia Inc
"Having one platform that helps members communicate and navigate through the website when they need help changed the way we serve our members."
watch the video

Solutions

Working From Home
solution
3:05 min
Working From Home
Glia's cloud-based Digital Customer Service platform enables enterprises to situate representatives in office, branches, call centers, or their home living room—with the same capabilities
What is Digital Customer Service?
solution
2:45 min
What is Digital Customer Service?
Digital Customer Service (DCS) is a solution that enriches customer touchpoints on web, mobile or phone calls with: communication choices, on-screen collaboration and personalized experiences.
CoBrowsing  - Guide Your Visitors Online
solution
2:03 min
CoBrowsing - Guide Your Visitors Online
CoBrowsing enables customer service representatives to jointly navigate online properties with visitors to establish a common point of view and interactively guide them past sticking points

Events

Finovate Europe 2020
Event
7:17 min
Finovate Europe 2020
Glia won the best of show in the Finovate Europe 2020
Glia FinovateSpring 2019
Event
• 07:07 min
Glia FinovateSpring 2019
See the Best of Show-winning demo of Glia at Finovate Spring 2019 in San Francisco. This award was the 6th Best of Show award Glia has received in the Finovate series.
Deutsche Bank & Glia
Event
• 06:55 min
Deutsche Bank & Glia
See how Deutsche Bank leverages Glia in this demo from FinovateFall 2017.

Testimonials

IDB Global FCU Testimonial
Testimonial
03:06
IDB Global FCU Testimonial
"Having one platform that helps members communicate and navigate through the website when they need help changed the way we serve our members."
Glia Clients Talk Service Continuity - Part II
Testimonial
03:47
Glia Clients Talk Service Continuity - Part II
Glia Clients Talk Service Continuity - Part II
Glia Clients Talk Service Continuity - Part I
Testimonial
03:48
Glia Clients Talk Service Continuity - Part I
Glia Clients Talk Service Continuity - Part I
PSECU Testimonial
Testimonial
02:13
PSECU Testimonial
Greg Smith, President, and Rick Long, VP IT Services speak about why Pennsylvania State Employees Credit Union chose Glia to power a frictionless member experience
Orion Testimonial
Testimonial
02:13
Orion Testimonial
Randy Lambert, President, and Amanda Steinspring, Director speak about why Orion Advisor Services chose Glia to offer a better client experience
Fairstone Testimonial
Testimonial
01:38
Fairstone Testimonial
Francois Cote, Chief Digital Officer speaks about why Fairstone chose Glia to power meaningful customer engagement in the simplest and most efficient way.

Webinars

Tackle the Surge Efficiently … Without Sacrificing Member Experience
webinar
58:32
Tackle the Surge Efficiently … Without Sacrificing Member Experience
Callahan Webinar #1 about handling your surge in online customers
Enabling Customer Service in Today’s Work From Home Environment
Webinar
29:14
Enabling Customer Service in Today’s Work From Home Environment
Learn how to enable remote agents in less than 48 hours
Effortless Experience Webinar
Webinar
58:41
Effortless Experience Webinar
Join Glia and guest presenter Rick DeLisi as he shares research findings from his book, “Member Effort: A New Approach to Member Experience,” and learn how to cultivate member loyalty.