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Unified Interaction Management

Harness the power of customer interactions to drive efficiency, growth, and loyalty
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Accessibility (ADA)

We have invested and will continue to invest substantially into creating an accessible ADA compliant experience for customers using our platform.

Accessibility - ADA Compliance

Glia is constantly working to ensure that anyone with disabilities seeking information or services from us, have access to and use of information and data that is comparable to the access and use by individuals without disabilities, within reason. Below are some of the steps we are taking under our accessibility policy for the customer facing aspects of our platform:

Glia employs experienced accessibility developers and experts to conduct a accessibility audit and provide Glia web site developers or 3rd party contractors with specific recommendations to facilitate accessibility and conformance with WCAG 2.1 AA standards.

On an ongoing basis, Glia will have periodic accessibility audits, as well as end user accessibility testing and evaluation conducted in order to provide prioritised feedback regarding conformance with WCAG 2.1 AA standards.

Glia has adopted this accessibility policy to support its commitment to the accessibility of Glia.com. Glia is committed to facilitating the accessibility and usability of its Web site, and access to electronic and information technology, for all people with disabilities. Working with our internal accessibility experts, Glia has and will continue to implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) as its web accessibility standard. Our customer facing platform is tested on a periodic basis with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies.

Contact Glia with Your Accessibility Questions

Please be aware that Accessibility is an ongoing effort, ensuring new content and features conform to WCAG and its periodic updates. If, at any time, you have specific questions or concerns about the accessibility of our platform, contact us here. If you do encounter an accessibility issue, please be sure to specify the view, and we will make all reasonable efforts to make that view accessible for you.