Priceless pricingTM

A New Way to Pay: Priceless Pricing™

Stop paying more for being efficient. Glia’s transparent, predictable pricing supports automation and scales with your evolving needs.
$0
per minute
$0
per seat
$0
per token

When you cut handle time, improve routing, and scale automation, your bill shouldn't go up.

Glia frees you from the usage fees and per-seat contracts inhibiting your ROI. With one fixed price, you enjoy unlimited usage, all the power of AI, and no seat limits. You drive efficiency. We clear the path for growth.Vendors with per-seat pricing models profit from your inefficiency. You deserve better. That’s why we’ve created Priceless Pricing™—a revolutionary and refreshingly transparent pricing model designed to encourage growth, not restrict it.

Designed to Drive ROI

Vendors with per-seat pricing models profit from your inefficiency. You deserve better. That’s why we’ve created Priceless Pricing™—a revolutionary and refreshingly transparent pricing model designed to encourage growth, not restrict it.

Everything you need comes standard: unlimited seats, unlimited usage, and AI built in. 
Glia’s pricing tiers are based on organizational needs—not minutes, transcripts, or agents.
Glia doesn’t charge by the bot, event, or token. AI is embedded, accessible, and unlimited.
Customer Centric
Priceless PricingTM
No nickel & diming. Just simple, clear, pricing aligned to ROI.
$0
per minute
$0
per seat
$0
per token
The Glia Advantage

Tailor Pricing to Your Actual Needs

Select from flexible tiers based on your supported channels, automation goals, growth stage, and industry needs—so pricing works with you, not against you.
Glia
Others
Unlimited Seats
No tracking, no scaling penalties.
Unlimited Usage
All API, IVR, chat/voice transcripts.
Built-In AI
No token fees, no usage caps.
Fixed Price
Predictable budgeting designed to drive ROI.
Success Stories

Impact You Can Measure

Columbia Bank partnered with Glia to skyrocket digital account openings and loan dollars while providing faster, more satisfying service.
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90%
Reduction in AWT
24%
Reduction in AHT
45%
Reduction in abandonment rate (vs. phone-only channel)
511%
Increase digital branch loan dollars over 4 years
By deploying Glia Banker and Glia CoPilot to make care faster and more personalized, Thomaston increased account openings, fully automated after-hours inquiries, and improved customer satisfaction.
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1,440+
Total frontline hours saved across digital and voice deployments, equivalent to adding 1.1 FTEs
100%
After-hours inquiries handled by Glia Banker Voice and Digital, fully eliminating after-hours inquiries passed back to agents
222
Hours saved in quality assurance through Glia Analyst automated reviews and coaching reports
76%
Decrease in live-agent chat request volume
By pairing Glia Banker Voice and Digital with dedicated account retention queues, Live Oak Bank increased deposit retention nearly 9x and grew business checking balances by 63% YoY while strengthening personalized service at scale.
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793%
Increase in deposit retention—from $1.4M recovered in month one to $12.5M at its peak
63%
Year-over-year growth in business checking balances, reaching $469M, with total relationship deposits climbing to $1.2B
39%
Increase in cross-sell adoption — 25% of customers now hold both a loan and deposit account
+108%
Month-over-month growth in AI-assisted conversations
Busey used Glia’s voice AI to master a $7B M&A deal: Better service, more coverage, and upskilled agents—no extra hiring required
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25%
Growth in customer base with zero extra headcount
61%
Calls automated, 50% reduction in agent wrap-up time
14
Branches backed up with overflow support from main call center
2
Frontline FTEs repurposed to strategic research roles

Break Free From Broken Pricing

Per-seat fees and usage spikes stall innovation. Let us show you how a platform with predictable, automation-ready pricing moves you forward.