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A collection of press releases and news about Glia.

News

CU Broadcast #2723: Glia and Mahalo Partner to Help Modernize Dover's Digital Member EngagementCU Broadcast #2723: Glia and Mahalo Partner to Help Modernize Dover's Digital Member Engagement
November 22, 2021
[CU Broadcast] #2723: Glia and Mahalo Partner to Help Modernize Dover's Digital Member Engagement[CU Broadcast] #2723: Glia and Mahalo Partner to Help Modernize Dover's Digital Member Engagement
Executives from Dover FCU, Mahalo and Glia share how Glia and Mahalo partnered to help Dover modernize its member service
Jeremy Smith Joins Glia as Chief Operating OfficerJeremy Smith Joins Glia as Chief Operating Officer
November 9, 2021
Jeremy Smith Joins Glia as Chief Operating OfficerJeremy Smith Joins Glia as Chief Operating Officer
Industry veteran joins fintech, helping expand access to Digital Customer Service for financial services companies across the globe
The Digital Transformation CU ManagementThe Digital Transformation CU Management
November 4, 2021
The Digital TransformationThe Digital Transformation
[CU Management] details how Ascentra Credit Union delivers a modern, seamless member support experience in a member-centric way with Glia.
Glia Honored by Goldman Sachs for EntrepreneurshipGlia Honored by Goldman Sachs for Entrepreneurship
October 22, 2021
Glia Honored by Goldman Sachs for EntrepreneurshipGlia Honored by Goldman Sachs for Entrepreneurship
Dan Michaeli, CEO and Co-Founder, Among 100 Most Intriguing Entrepreneurs at 2021 Builders + Innovators Summit
Liberty Bank Selects Glia for Digital Customer ServiceLiberty Bank Selects Glia for Digital Customer Service
October 19, 2021
Liberty Bank Selects Glia for Digital Customer ServiceLiberty Bank Selects Glia for Digital Customer Service
$7 billion bank modernizes customer service with Glia to support digital transformation
Apiture and Glia Partner to Deliver Digital Customer Service for Banks and Credit UnionsApiture and Glia Partner to Deliver Digital Customer Service for Banks and Credit Unions
October 14, 2021
Apiture and Glia Partner to Deliver Digital Customer Service for Banks and Credit UnionsApiture and Glia Partner to Deliver Digital Customer Service for Banks and Credit Unions
Partnership debuts Apiture Xpress Live, new Digital Customer Service platform for Apiture Xpress customers
Bank Automation News The Buzz PodcastBank Automation News The Buzz Podcast
October 7, 2021
The Latest CX Trend in Digital Banking is On-Screen VoiceThe Latest CX Trend in Digital Banking is On-Screen Voice
[Bank Automation News] Author and CEO Dan Michaeli talks on The Buzz about the biggest mistake FIs make in digital experience
Glia Named to the 2021 CB Insights Fintech 250 List of Top Fintech StartupsGlia Named to the 2021 CB Insights Fintech 250 List of Top Fintech Startups
October 5, 2021
Glia Named to the 2021 CB Insights Fintech 250 List of Top Fintech StartupsGlia Named to the 2021 CB Insights Fintech 250 List of Top Fintech Startups
Glia honored for achievements in Digital Customer Service for Financial Services and Automation
Posh and Glia Help Modernize Member Service for Seven More Credit UnionsPosh and Glia Help Modernize Member Service for Seven More Credit Unions
September 29, 2021
Posh and Glia Help Modernize Member Service for Seven More Credit UnionsPosh and Glia Help Modernize Member Service for Seven More Credit Unions
Credit unions take a digital-first approach to member service, leveraging a strategic blend of AI and humans
BAI Article: The Real Deal with Millennials, Gen Z and Their PhonesBAI Article: The Real Deal with Millennials, Gen Z and Their Phones
September 24, 2021
The Real Deal with Millennials, Gen Z and Their PhonesThe Real Deal with Millennials, Gen Z and Their Phones
[BAI] Glia's Rick DeLisi discusses the hassle of phone-centric customer service strategies and why FIs should embrace OnScreen voice
Glia and Kasisto Partner to Incorporate AI into its Digital Customer Service PlatformGlia and Kasisto Partner to Incorporate AI into its Digital Customer Service Platform
September 14, 2021
Glia and Kasisto Partner to Incorporate AI into its Digital Customer Service PlatformGlia and Kasisto Partner to Incorporate AI into its Digital Customer Service Platform
Companies team up to provide customers with a strategic mix of AI and human connection within customer support
All Things Considered Podcast with Rick DeLisiAll Things Considered Podcast with Rick DeLisi
September 13, 2021
All Things Considered PodcastAll Things Considered Podcast
Host Bob Azman speaks with Glia's Rick DeLisi about Digital Customer Service: Transforming Customer Experience for an On-Screen World
IBS Intelligence - How to Get Your Digital Customer Service RightIBS Intelligence - How to Get Your Digital Customer Service Right
September 9, 2021
Ep287: How to Get Your Digital Customer Service RightEp287: How to Get Your Digital Customer Service Right
[IBS Intelligence] Robin Amlot speaks with Glia's Rick DeLisi about the benefits of keeping the customer experience where it already is: OnScreen.
Glia Hosts Second Annual Digital Customer Service SummitGlia Hosts Second Annual Digital Customer Service Summit
September 2, 2021
Glia Hosts Second Annual Digital Customer Service SummitGlia Hosts Second Annual Digital Customer Service Summit
Financial services leaders to discuss DCS trends and best practices for creating five-star experiences during Glia client conference
Financial Experience PodcastFinancial Experience Podcast
September 2, 2021
Ep. 52: Digital Customer Service Is Now Table StakesEp. 52: Digital Customer Service Is Now Table Stakes
[The Financial Experience Podcast] talks with Glia's Dan Michaeli and Rick DeLisi about why DCS is a critical component of digital transformation.
Glia Continues to Expand Digital Customer Service with Banks  Representing More Than $2.4 Trillion in Assets Glia Continues to Expand Digital Customer Service with Banks  Representing More Than $2.4 Trillion in Assets
August 26, 2021
Glia Continues to Expand Digital Customer Service with Banks Representing More Than $2.4 Trillion in Assets Glia Continues to Expand Digital Customer Service with Banks Representing More Than $2.4 Trillion in Assets
More than 200 financial institutions globally embrace Digital Customer Service to strengthen customer relationships and improve the user experience.
Ideal Credit Union Launches Glia’s Digital Member Service PlatformIdeal Credit Union Launches Glia’s Digital Member Service Platform
August 17, 2021
Ideal Credit Union Launches Glia’s Digital Member Service PlatformIdeal Credit Union Launches Glia’s Digital Member Service Platform
Credit union embraces digital-first member service, increasing efficiencies and enhancing the member experience
Back to the Contact Center?Back to the Contact Center?
August 3, 2021
Back to the Contact Center?Back to the Contact Center?
[BIGCast Network] Speaks with Glia's Dan Michaeli and Rick DeLisi about the changing role of the Member Service Representative
FLEX Partners with Glia to Strengthen Member Service for Credit UnionsFLEX Partners with Glia to Strengthen Member Service for Credit Unions
July 15, 2021
FLEX Partners with Glia to Strengthen Member Service for Credit UnionsFLEX Partners with Glia to Strengthen Member Service for Credit Unions
Will allow FLEX credit union clients to take a digital-first approach to member service
LSCU Subsidiary Partners With Glia to Streamline Member CommunicationLSCU Subsidiary Partners With Glia to Streamline Member Communication
July 14, 2021
LSCU Subsidiary Partners With Glia to Streamline Member CommunicationLSCU Subsidiary Partners With Glia to Streamline Member Communication
[Credit Union Times] Credit union clients of LEVERAGE will soon have access to a new digital platform thanks to a partnership with Glia.
Staffing Your Contact Center for Digital TransformationStaffing Your Contact Center for Digital Transformation
July 14, 2021
Staffing Your Contact Center for Digital TransformationStaffing Your Contact Center for Digital Transformation
[CreditUnions.com] Glia's Rick DeLisi and Ascentra CU’s Lauri Bruggenwirth discuss optimizing your contact center for digital transformation.
Glia and Tyfone Partner to Help Institutions Embrace Digital Customer ServiceGlia and Tyfone Partner to Help Institutions Embrace Digital Customer Service
July 8, 2021
Glia and Tyfone Partner to Help Institutions Embrace Digital Customer ServiceGlia and Tyfone Partner to Help Institutions Embrace Digital Customer Service
Modernizing customer service allows banks and credit unions to build loyalty, boost efficiencies.
Glia and Posh Team Up to Transform TwinStar's Member Service ExperienceGlia and Posh Team Up to Transform TwinStar's Member Service Experience
July 7, 2021
[CU Broadcast] #2617: Glia and Posh Team Up to Transform TwinStar's Member Service Experience[CU Broadcast] #2617: Glia and Posh Team Up to Transform TwinStar's Member Service Experience
Mike Lawson interview with execs from TwinStar CU, Posh, & Glia about deploying a member chat experience with automated & live-person support.
Closing the Satisfaction GapClosing the Satisfaction Gap
June 15, 2021
Closing the Satisfaction GapClosing the Satisfaction Gap
[CU Management] Unitus CU shares how they partnered with Glia to enable them to leverage the human touch within their digital channels.
Active.Ai and Glia Partner to Enhance Customer Experiences Through Conversational AIActive.Ai and Glia Partner to Enhance Customer Experiences Through Conversational AI
June 9, 2021
Active.Ai and Glia Partner to Enhance Customer Experiences Through Conversational AIActive.Ai and Glia Partner to Enhance Customer Experiences Through Conversational AI
[EIN Presswire] The partnership enables FIs to meet customers in the digital domain and support them through conversational AI
The Compelling Case for Digital Customer ServiceThe Compelling Case for Digital Customer Service
June 9, 2021
The Compelling Case for Digital Customer ServiceThe Compelling Case for Digital Customer Service
[NCR's Accelerate magazine] Dan Michaeli explains why DCS is the glue that makes digital transformation work
Posh and Glia Partner to Transform TwinStar Credit Union’s Member ServicePosh and Glia Partner to Transform TwinStar Credit Union’s Member Service
June 8, 2021
Posh and Glia Partner to Transform TwinStar Credit Union’s Member ServicePosh and Glia Partner to Transform TwinStar Credit Union’s Member Service
TwinStar Credit Union to deploy member chat experience with automated and live-person support.
Puttin' On the RitzPuttin' On the Ritz
May 26, 2021
Puttin' On the RitzPuttin' On the Ritz
[BAI] Banks counting on customer service as a competitive edge must refine their digital delivery. Dan Michaeli discusses why DCS is imperative.
Glia Partners with MAP to Boost Digital Member Engagement at Credit UnionsGlia Partners with MAP to Boost Digital Member Engagement at Credit Unions
May 25, 2021
Glia Partners with MAP to Boost Digital Member Engagement at Credit UnionsGlia Partners with MAP to Boost Digital Member Engagement at Credit Unions
[Finovate] Highlights the MAP partnership along with Glia’s recent accomplishments in delivering digital member service to credit unions.
It’s Time to Evolve: The Journey From Contact Center to Engagement CenterIt’s Time to Evolve: The Journey From Contact Center to Engagement Center
May 8, 2021
It’s Time to Evolve: The Journey From Contact Center to Engagement CenterIt’s Time to Evolve: The Journey From Contact Center to Engagement Center
[Branch Business News] Steve Kaish discusses how financial institution contact centers can digitally transform to meet rising customer expectations.
The Future of Video BankingThe Future of Video Banking
April 13, 2021
The Future of Video BankingThe Future of Video Banking
[The Financial Brand] Boosted by Covid, video banking is coming into its own, especially for more complex interactions...
Engaging Clients in the Financial Advice JourneyEngaging Clients in the Financial Advice Journey
April 9, 2021
Engaging Clients in the Financial Advice JourneyEngaging Clients in the Financial Advice Journey
[Wealth Adviser] intelliflo sees a 10-fold increase in use of Glia video in 2020. Learn how technology has helped advisors stay connected.
Enhancing Wealth Management With Refinitiv Wealth ConnectEnhancing Wealth Management With Refinitiv Wealth Connect
March 25, 2021
Enhancing Wealth Management With Refinitiv Wealth ConnectEnhancing Wealth Management With Refinitiv Wealth Connect
Refinitiv partners with Glia to launch Refinitiv Wealth Connect to enhance investor-advisor collaboration in the wealth management industry.
2021: The Year of Digital Customer Service2021: The Year of Digital Customer Service
March 12, 2021
2021: The Year of Digital Customer Service2021: The Year of Digital Customer Service
[Transaction Directory] Financial institutions must prioritize DCS to better serve customers & create a more personalized, seamless experience
Abe.ai and Glia Announce Digital Banking PartnershipAbe.ai and Glia Announce Digital Banking Partnership
March 11, 2021
Abe.ai and Glia Announce Digital Banking PartnershipAbe.ai and Glia Announce Digital Banking Partnership
Collaboration Provides Financial Institutions Seamless Integration of Virtual Financial Assistant and Digital Customer Service
2021 brings big hiring plans for Estonia’s next tech giant2021 brings big hiring plans for Estonia’s next tech giant
March 9, 2021
2021 brings big hiring plans for Estonia’s next tech giant2021 brings big hiring plans for Estonia’s next tech giant
[MeetFrank] Glia is poised to join the ranks of Estonia’s greats and do for businesses what Skype did for personal communication
Rick DeLisi Joins Glia as Lead Research Analyst for Digital Customer ServiceRick DeLisi Joins Glia as Lead Research Analyst for Digital Customer Service
February 11, 2021
Rick DeLisi Joins Glia as Lead Research Analyst for Digital Customer ServiceRick DeLisi Joins Glia as Lead Research Analyst for Digital Customer Service
Customer Service thought leader joins company on heels of $78 million Series C funding round, year of substantial growth and momentum
SalesTechStar Interview with Dan Michaeli, Co-founder and CEO at GliaSalesTechStar Interview with Dan Michaeli, Co-founder and CEO at Glia
February 4, 2021
SalesTechStar Interview with Dan Michaeli, Co-founder and CEO at GliaSalesTechStar Interview with Dan Michaeli, Co-founder and CEO at Glia
Dan discusses the growing demand for comprehensive Digital Customer Service with SalesTech Star.
Newgen Partners with U.S.-based Glia to Enhance Banking ProcessesNewgen Partners with U.S.-based Glia to Enhance Banking Processes
February 2, 2021
Newgen Partners with U.S.-based Glia to Enhance Banking ProcessesNewgen Partners with U.S.-based Glia to Enhance Banking Processes
Partnership to help banks further streamline account opening, lending processes for a digital-first customer experience
BCU Selects Glia’s Digital Member Service PlatformBCU Selects Glia’s Digital Member Service Platform
January 20, 2021
BCU Selects Glia’s Digital Member Service PlatformBCU Selects Glia’s Digital Member Service Platform
$4.2 billion-asset credit union selects comprehensive communications & collaboration platform to modernize member service
[Wall Street Journal] Digital Customer Service Business Glia Lands $78 Million of New Funding[Wall Street Journal] Digital Customer Service Business Glia Lands $78 Million of New Funding
January 7, 2021
[Wall Street Journal] Digital Customer Service Business Glia Lands $78 Million of New Funding[Wall Street Journal] Digital Customer Service Business Glia Lands $78 Million of New Funding
The latest investment round brings total outside backing to $107 million and lets Glia keep expanding after a busy year of growth
Holiday IT Wish List for 2021Holiday IT Wish List for 2021
December 23, 2020
[Finopotamus] Holiday IT Wish List for 2021[Finopotamus] Holiday IT Wish List for 2021
Dan Michaeli + Jeffery Staw, chief innovation office, Open Technology Solutions, and others share their holiday IT wishlist with Finopotamus
Interface & Glia Partner to Transform Call Center Experience for Financial InstitutionsInterface & Glia Partner to Transform Call Center Experience for Financial Institutions
December 22, 2020
Interface & Glia Partner to Transform Call Center Experience for Financial InstitutionsInterface & Glia Partner to Transform Call Center Experience for Financial Institutions
Interface, a leading Intelligent Virtual Assistant(IVA) provider for financial institutions, announced a strategic partnership with Glia
2020 GonzoBanker Awards2020 GonzoBanker Awards
December 22, 2020
2020 GonzoBanker Awards2020 GonzoBanker Awards
Glia was listed as a Technology of the Year winner in the 2020 GonzoBanker awards.
[Bank Director] Three Reasons to Prioritize Digital Customer Service[Bank Director] Three Reasons to Prioritize Digital Customer Service
December 12, 2020
[Bank Director] Three Reasons to Prioritize Digital Customer Service[Bank Director] Three Reasons to Prioritize Digital Customer Service
Forcing customers to leave the digital channel to connect with a service agent via a time-consuming phone experience is detrimental to CSAT
Finn AI and Glia Partner to Enhance Digital Customer Service Across Financial Services with AIFinn AI and Glia Partner to Enhance Digital Customer Service Across Financial Services with AI
December 11, 2020
Finn AI and Glia Partner to Enhance Digital Customer Service Across Financial Services with AIFinn AI and Glia Partner to Enhance Digital Customer Service Across Financial Services with AI
[The Fintech Tmes] Providing Financial Institutions the ability to enhance digital customer/member service through the use of AI-powered Chatbots.
Glia Partners with Cognizant to Deliver Leading Digital Customer Service to Businesses Glia Partners with Cognizant to Deliver Leading Digital Customer Service to Businesses
December 1, 2020
Glia Partners with Cognizant to Deliver Leading Digital Customer Service to Businesses Glia Partners with Cognizant to Deliver Leading Digital Customer Service to Businesses
Communications and collaboration platform allows businesses to provide better, more efficient customer service in the digital world
[CU Broadcast]#2332: How IDB Global FCU Averages 6-Second Wait Time for Digital Member Engagements...[CU Broadcast]#2332: How IDB Global FCU Averages 6-Second Wait Time for Digital Member Engagements...
November 30, 2020
[CU Broadcast] #2332: How IDB Global FCU Averages 6-Second Wait Time for Digital Member Engagements...[CU Broadcast] #2332: How IDB Global FCU Averages 6-Second Wait Time for Digital Member Engagements...
Mike Lawson interviews Andrea Argueta, COO of IDB Global, and Dan Michaeli, CEO of Glia, about IDB's Digital Member Service initiatives.
Finn AI Debuts Chatbot Built for Glia’s Financial Institution ClientsFinn AI Debuts Chatbot Built for Glia’s Financial Institution Clients
November 30, 2020
Finn AI Debuts Chatbot Built for Glia’s Financial Institution ClientsFinn AI Debuts Chatbot Built for Glia’s Financial Institution Clients
[PRWeb] Fintechs partner to provide institutions with the ability to enhance digital customer and member service through use of AI
HR Answers: Leveraging AI To Its Full PotentialHR Answers: Leveraging AI To Its Full Potential
November 3, 2020
HR Answers: Leveraging AI To Its Full PotentialHR Answers: Leveraging AI To Its Full Potential
[CUManagement.com] How credit unions are using artificial intelligence coaching for member service representatives
Glia’s WhiteGlove Customer Success Program Provides Top-Tier Support to All ClientsGlia’s WhiteGlove Customer Success Program Provides Top-Tier Support to All Clients
October 13, 2020
Glia’s WhiteGlove Customer Success Program Provides Top-Tier Support to All ClientsGlia’s WhiteGlove Customer Success Program Provides Top-Tier Support to All Clients
Program represents Glia’s ongoing commitment to client service and support, which positively contributes to client success
Glia Hosts Inaugural Digital Customer Service Summit Glia Hosts Inaugural Digital Customer Service Summit
September 28, 2020
Glia Hosts Inaugural Digital Customer Service Summit Glia Hosts Inaugural Digital Customer Service Summit
Glia conference provides opportunity for financial institutions to discuss DCS trends and learn best practices for transforming customer service
Glia Selects William Mills Agency for Public RelationsGlia Selects William Mills Agency for Public Relations
September 10, 2020
Glia Selects William Mills Agency for Public RelationsGlia Selects William Mills Agency for Public Relations
[yahoo!finance] The largest independent public relations and marketing firm specializing in the financial industry, has been selected by Glia
Glia Integrates Boost.Ai To Offer AI-Powered Self-Learning Virtual AgentsGlia Integrates Boost.Ai To Offer AI-Powered Self-Learning Virtual Agents
September 8, 2020
Glia Integrates Boost.Ai To Offer AI-Powered Self-Learning Virtual AgentsGlia Integrates Boost.Ai To Offer AI-Powered Self-Learning Virtual Agents
[AiThority]Boost.ai, a global leader in AI for Fortune 1000 companies, announced partnership with Glia, leading provider of Digital Customer Service
Glia and MeridianLink® Partner to Improve Loan Origination with Digital Customer ServiceGlia and MeridianLink® Partner to Improve Loan Origination with Digital Customer Service
August 27, 2020
Glia and MeridianLink® Partner to Improve Loan Origination with Digital Customer ServiceGlia and MeridianLink® Partner to Improve Loan Origination with Digital Customer Service
Communications and collaboration platform enables financial institutions to help customers on-demand in digital channels
From Contact Center To Engagement CenterFrom Contact Center To Engagement Center
August 24, 2020
From Contact Center To Engagement CenterFrom Contact Center To Engagement Center
[BAI.org] By evolving the contact center to an engagement center, companies are able to modernize their customer service.
25 Years Of Innovation And Collaboration25 Years Of Innovation And Collaboration
August 20, 2020
25 Years Of Innovation And Collaboration25 Years Of Innovation And Collaboration
[CreditUnions.com] This National Fintech Day, four credit union suppliers share their perspective on a challenging present and promising future.
Glia Fuses Digital Customer Service with Alkami Online Banking PlatformGlia Fuses Digital Customer Service with Alkami Online Banking Platform
August 6, 2020
Glia Fuses Digital Customer Service with Alkami Online Banking PlatformGlia Fuses Digital Customer Service with Alkami Online Banking Platform
Alkami brings Glia's digital-first customer support platform to clients within an integrated cloud-based product suite
Glia Signs 20 Credit Unions in Four Months for Digital Member ServiceGlia Signs 20 Credit Unions in Four Months for Digital Member Service
July 28, 2020
Glia Signs 20 Credit Unions in Four Months for Digital Member ServiceGlia Signs 20 Credit Unions in Four Months for Digital Member Service
Institutions select comprehensive communications and collaboration platform to evolve member service for a digital-first world
Building Relationships Rooted In Customer NeedsBuilding Relationships Rooted In Customer Needs
July 13, 2020
Building relationships rooted in customer needs Building relationships rooted in customer needs
[BAI.org] Digital-first customers tend to be less expensive to support, and are less price-sensitive and generate more positive word of mouth
Digital Customer Service Predicted To Be A Top Banking PriorityDigital Customer Service Predicted To Be A Top Banking Priority
July 8, 2020
Digital Customer Service Predicted To Be A Top Banking PriorityDigital Customer Service Predicted To Be A Top Banking Priority
[CUInsight]Glia expects assisted digital banking, modernized contact centers and AI coaching for representatives to reinvent user service & support
TwinStar Credit Union Partners with Glia to Set Up Remote Contact CenterTwinStar Credit Union Partners with Glia to Set Up Remote Contact Center
July 1, 2020
TwinStar Credit Union Partners with Glia to Set Up Remote Contact CenterTwinStar Credit Union Partners with Glia to Set Up Remote Contact Center
[nwcua.org] Glia’s digital-first member communication & collaboration platform helped the CU address urgent member needs without missing a beat.
Video Banking In The Bigger Member Services PictureVideo Banking In The Bigger Member Services Picture
June 17, 2020
Video Banking In The Bigger Member Services PictureVideo Banking In The Bigger Member Services Picture
[creditunions.com]Video banking enables personalized, expert service & is a powerful component of a comprehensive strategy to support members online
How Lending Sherpas Can Help SMBs Scale Crisis MountainHow Lending Sherpas Can Help SMBs Scale Crisis Mountain
June 9, 2020
How Lending Sherpas Can Help SMBs Scale Crisis MountainHow Lending Sherpas Can Help SMBs Scale Crisis Mountain
[Forbes] Glia's CEO and Co-Founder, Dan Michaeli, offers tips to help banks become lending Sherpas in the PPP age and beyond.
Glia Named a Gartner Cool Vendor in CRM Customer Service and SupportGlia Named a Gartner Cool Vendor in CRM Customer Service and Support
May 28, 2020
Glia Named a Gartner Cool Vendor in CRM Customer Service and SupportGlia Named a Gartner Cool Vendor in CRM Customer Service and Support
Glia recognized in Cool Vendors research, designed to highlight interesting, new and innovative vendors, products and services.
Glia Delivers New Approach to Digital Customer EngagementGlia Delivers New Approach to Digital Customer Engagement
April 29, 2020
Glia Delivers New Approach to Digital Customer EngagementGlia Delivers New Approach to Digital Customer Engagement
[no jitter] Glia earned recognition as a finalist for the 2020 Best of Enterprise Connect Overall Award.
Glia Recognized in Gartner Report "Market Guide for Digital Customer Service and Support Technologies"Glia Recognized in Gartner Report "Market Guide for Digital Customer Service and Support Technologies"
April 28, 2020
Glia Recognized in Gartner Report "Market Guide for Digital Customer Service and Support Technologies"Glia Recognized in Gartner Report "Market Guide for Digital Customer Service and Support Technologies"
Glia, a leader in enterprise Digital Customer Service solutions, today announced that it has been named in Gartner's recent report.
Phil Sorgen Joins Glia BoardPhil Sorgen Joins Glia Board
March 30, 2020
Phil Sorgen Joins Glia Board Phil Sorgen Joins Glia Board
Microsoft Executive Brings Deep Digital Transformation Expertise to the Leader in Digital Customer Service
5 Voice Assistants to Level Up Your Customer Interactions5 Voice Assistants to Level Up Your Customer Interactions
February 25, 2020
5 Voice Assistants to Level Up Your Customer Interactions from TechTime5 Voice Assistants to Level Up Your Customer Interactions from TechTime
[Tech Times] Glia is one of the featured technologies for the next iteration of voice assistants for websites, applications, and call centers.
AI Takes Center Stage in Best of Enterprise ConnectAI Takes Center Stage in Best of Enterprise Connect
February 12, 2020
AI Takes Center Stage in Best of Enterprise ConnectAI Takes Center Stage in Best of Enterprise Connect
[no jitter] Glia's is one 6 finalists for the Enterprise Connect overall "Best of" award featuring AI management as the basis for innovation.
How Glia Combines Technology with a Human TouchHow Glia Combines Technology with a Human Touch
October 23, 2019
How Glia Combines Technology with a Human TouchHow Glia Combines Technology with a Human Touch
[AWS Startups Blog] Glia currently uses Amazon’s entire stack of services, and has “always been 100% on AWS,” DiPietro says.
Glia's Jordan Christopher Shares Award-Winning Communications Tech Tailor Made for Contact Centers...Glia's Jordan Christopher Shares Award-Winning Communications Tech Tailor Made for Contact Centers...
October 21, 2019
Glia's Jordan Christopher Shares Award-Winning Communications Tech Tailor Made for Contact Centers...Glia's Jordan Christopher Shares Award-Winning Communications Tech Tailor Made for Contact Centers...
[CU Broadcast] Glia SVP discusses emerging financial tech. advancements and Glia's robust communications solution for credit union contact centers.
Glia wins CUNA Councils speed rounds best of show award with Glia PlatformGlia wins CUNA Councils speed rounds best of show award with Glia Platform
October 16, 2019
Glia wins CUNA Councils speed rounds best of show award with Glia PlatformGlia wins CUNA Councils speed rounds best of show award with Glia Platform
Glia was named Best of Show at the CUNA Operations & Member Experience Council and Technology Council Conference Speed Rounds competition.
Glia welcomes Gigzolo to the familyGlia welcomes Gigzolo to the family
September 24, 2019
Glia welcomes Gigzolo to the familyGlia welcomes Gigzolo to the family
Glia, a leading digital customer service platform for financial services companies, today announced that it's welcoming Gigzolo to the family.
GartnerGartner
July 11, 2019
Glia Listed in Gartner Report "The Gartner Customer Service Technology Vendor Guide, 2019"Glia Listed in Gartner Report "The Gartner Customer Service Technology Vendor Guide, 2019"
Glia, a leader in enterprise Digital Customer Service, announced that it has been included in Gartner's recent Customer Service Tech Vendor Guide
Glia raises $20 million to unify voice, video, and chatbotsGlia raises $20 million to unify voice, video, and chatbots
March 13, 2019
Glia raises $20 million to unify voice, video, and chatbotsGlia raises $20 million to unify voice, video, and chatbots
Glia (formerly SaleMove), announced it raised $20 million in series B funding, led by Insight Venture Partners, bringing its total to $29 million.
CUNA Technology Council presents GAC Best of Show Award to GliaCUNA Technology Council presents GAC Best of Show Award to Glia
March 1, 2019
CUNA Technology Council Presents its Governmental Affairs Conference (GAC) Best of Show Award to Glia CUNA Technology Council Presents its Governmental Affairs Conference (GAC) Best of Show Award to Glia
This prestigious award was judged on the ability to integrate across any core processing system & to further growth in the credit union marketplace.
Members 1st Federal Credit Union discussed Digital Banking EngagementMembers 1st Federal Credit Union discussed Digital Banking Engagement
January 1, 2019
Members 1st Federal Credit Union discussed Digital Banking EngagementMembers 1st Federal Credit Union discussed Digital Banking Engagement
[ABC's Good Day PA] Greg Minnich from Members 1st Federal Credit Union shares what it means to be digitally engaged with your financial institution.
Glia Wins Best in Show at Orion’s Ascent/FUSE ConferenceGlia Wins Best in Show at Orion’s Ascent/FUSE Conference
December 9, 2018
Glia (formerly SaleMove) Wins Best in Show at Orion’s Ascent/FUSE ConferenceGlia (formerly SaleMove) Wins Best in Show at Orion’s Ascent/FUSE Conference
Glia impressed attendees and judges with CoBrowse, screen-share and video chat to more easily collaborate in real-time.
The Startup Pitches that Won Incredible Awards”The Startup Pitches that Won Incredible Awards”
November 10, 2018
The Startup Pitches that Won Incredible AwardsThe Startup Pitches that Won Incredible Awards
Video of award-winning pitches including SaleMove (Now Glia) at Finovate Europe 2017.
Top 50 customer experience blogs and influencersTop 50 customer experience blogs and influencers
July 20, 2018
Top 50 customer experience blogs and influencersTop 50 customer experience blogs and influencers
Glia founder featured in list of the top 50 customer experience blogs and influencers.
How One Startup Won Over BaubleBar And Toyota To Score Investor MillionsHow One Startup Won Over BaubleBar And Toyota To Score Investor Millions
October 1, 2015
How One Startup Won Over BaubleBar And Toyota To Score Investor MillionsHow One Startup Won Over BaubleBar And Toyota To Score Investor Millions
[Forbes] The startup had graduated from a top startup accelerator in New York City and raised a healthy seed round of funding.
Toyota’s Scion to Use Glia Software for Virtual ShowroomToyota’s Scion to Use Glia Software for Virtual Showroom
March 31, 2015
Toyota’s Scion to Use Glia (formerly SaleMove) Software for Virtual ShowroomToyota’s Scion to Use Glia (formerly SaleMove) Software for Virtual Showroom
[Bloomberg] Toyota Motor Corp.’s Scion brand, created to attract younger buyers & experiment with new ways of business, struck a deal to use Glia...
Glia Wants To Make Selling Big-Ticket Items On The Web More PersonalGlia Wants To Make Selling Big-Ticket Items On The Web More Personal
July 11, 2013
Glia (formerly SaleMove) Wants To Make Selling Big-Ticket Items On The Web More PersonalGlia (formerly SaleMove) Wants To Make Selling Big-Ticket Items On The Web More Personal
[TechCrunch] You and I might buy a pair of socks online without a second thought, but buying a car? Or a pricey bit of jewelry? The process...

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