Unwrap the ROI: Award-Winning FIs Share the gift of AI-Driven Success

Stop Wondering About AI. Start Winning With It.

Real Leaders, Real Success, Zero Hype.

Thursday, December 4, 2025 | 2:00 p.m. Eastern Time (ET)

You've heard the promises of AI. Now, it’s time for the proof.

In this exclusive fireside chat, we're cutting through the buzzwords and getting straight to the numbers that matter to decision-makers: growth, efficiency, and agent empowerment. We're featuring some of the 2025 Glia Catalyst Award winners—the credit union leaders who didn't just experiment with AI, they used it to fundamentally transform their operations.

Join host Rick DeLisi for a candid, celebratory conversation with the award-winning teams from Heritage Federal Credit Union and Fibre Federal Credit Union.

This is your rare opportunity to hear the steps they took to achieve results that are, frankly, phenomenal.

Your Strategic Takeaways

We've designed this session to deliver peer-tested experiences that you can use to transform your own operations:

• The Ultimate Revenue-Growth Blueprint: Hear directly from Heritage FCU how they accomplished the ultimate financial victory: a jaw-dropping 63% increase in loan production with 25% less staffing by unifying their platform and embracing Glia AI. (Yes, you read that right. We'll show you how.)
• The Agent-First Efficiency Model: Learn how Fibre FCU saved their agents over 2,780 hours of manual work. Discover the strategies used to reinvest those savings into high-value employee and member initiatives.

If your job involves driving significant ROI, absorbing rising member/customer volumes, or getting more strategic value out of your agent team, this hour is the best gift you'll give yourself.

Session details:

Date: December 4, 2025
Time: 2:00 p.m. Eastern
Format: Fireside chat

Featured speakers:

• Carrie Crape, SVP Chief Retail Officer, Fibre Federal Credit Union
• Lori Dickie, AVP Member Digital Experience, Fibre Federal Credit Union
• Adam Gotezke, Director of Customer Experience, Heritage Federal Credit Union

Can't attend the webinar live? Register anyway and we'll send you the recording.