By the Numbers: Defining Success in Digital Customer Service

Glia has earned industry awards, analyst mentions, published a category-defining book and more. See our stats.

Why Glia infographic

Entering 2022 more than 250 financial institutions trust Glia for their Digital Customer Service (DCS) needs. Here are some more stats on why you should too:Glia has 10 years of innovation with a focus on financial-grade security, scalability, and reliability. Including 1 line of code added to your digital properties to power a Digital Customer Service platform that is up and running in 6 weeks and has triple-hot redundancy and self-healing platform built on AWS to ensure the highest availability. That adds up to 1 future-proof, ChannelLess architecture for ALL media types from chat to voice and Video and beyond.Glia has earned a +65 Net Promoter Score (NPS) from our customers and 22+ industry awards ranging from “best of show” recognitions to the Deloitte Technology Fast 500 list, Great Place to Work certifications, Gartner Cool Vendor, and more.Glia is reinventing how businesses support their customers in a digital world. Glia's Digital Customer Service (DCS) solution enriches online and mobile experiences with digital communication choices, on-screen collaboration, and AI-enabled assistance. The company has raised over $150 million in funding from top investors and has a valuation of over $1B. Are you ready to get on board with Digital Customer Service? Request a demonstration today.

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