Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
Our Engineering team moves fast and doesn’t break our highly available, multi-region, feature-robust, continuously-delivered, AWS-K8s-hosted, microservice-powered, mission-critical system. Your mission as part of the Engineering team will be to apply cutting edge technology, like Elixir and Kubernetes, to help some of the largest, most respected companies in the world better connect with their customers.
What you'll do
As a full-stack or back-end developer, you’ll be responsible for creating Elixir microservices, backed by Postgres and NoSQL stores, like Redis and S3. All of our services run on Kubernetes, in Docker containers. Occasionally you'll need to jump into our legacy Ruby and NodeJS code.
Since all our product teams are self-reliant, at some point you will work on some features that require front-end work as well. The exact amount will vary depending on the projects your team undertakes. That said, prior front-end experience is not required for this position and you can learn on the job.
*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
*Want to know more about working at Glia? Check our Glia's Career FAQs
To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.