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Revenue Operations Data Analyst - Mexico City

Mexico (Remote)
Revenue Operations
Position already filled
Apply Now

Revenue Operations Data Analyst - Mexico City

Mexico (Remote)
Revenue Operations
Position already filled
Apply Now

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

Glia is expanding its Revenue Operations team in Mexico! We are looking for an enthusiastic, analytical, and detail-oriented professional who will support our business data analytics and systems across our Sales, Marketing, and Customer Success teams

The role

You will support our go-to-market team by structuring data, performing analyses, and making actionable conclusions/recommendations.

What you'll do

  • Uncover market trends and insights to accelerate growth in both existing and new customer segments
  • Lead cross-departmental business reviews of the end-to-end customer lifecycle from lead generation to post-sales
  • Improve data structure and cohesiveness across GTM teams and systems and continue to scale Glia’s data infrastructure with the company’s growth
  • Perform on-demand analyses to advise and support the GTM leadership team
  • Create dashboards and reports to measure departmental performance KPIs and and package the output into a presentable format

Requirements

  • Expertise using Tableau to analyze data and create visualizations
  • Proficient in MS Excel/Google Sheets
  • Ability to translate analytics to written and verbal recommendations and easily digestible and actionable reporting and dashboards
  • Experience working with data in a CRM (ideally Salesforce)
  • Strong analytical and data management skills
  • Excellent email and social communication skills in English
  • Knowledge of SaaS revenue technology tools (Google Analytics, ZoomInfo, Marketo, etc.) and business metrics

Bonus:

  • Knowledge of B2B SaaS revenue technology tools (Google Analytics, ZoomInfo, Marketo, etc.) and business metrics
  • SQL expertise
  • Basic knowledge of Python for data analysis and visualization
  • Experience using Snowflake

 

 


Benefits

  • Glia stock options and competitive salary
  • Diversity: 18 languages and 15 countries represented.
  • Professional development support  (trainings, courses, conferences, books, etc)
  • Transparent career development system
  • Different options for your working preferences (office, remote, flexible)
  • Access to all the latest tools and equipment you’ll need 
  • Sports compensation, reimbursement for therapy, counseling sessions
  • Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
  • Generous referral bonuses 

*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

 

*Want to know more about working at Glia?  Check our Glia's Career FAQs

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Company Culture at Glia

The Employee Experience Below at Glia, Compared to a Typical U.S. Based Company
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94% of employees at Glia say it is a great place to work compared to 54% of employees at a typical U.S.-based company.

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96%

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What is Glia’s Mission?

To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.

Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

Learn All About Glia

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We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!

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