Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
Glia’s Internal IT team plays an integral part of Glianeers day-to-day lives. To make sure all Glianeers are supported, our IT Engineers work in two time zones (Estonia and Mexico), helping colleagues resolve their IT related challenges and setting them up for success!
For this role, we hire in: Estonia (remote or in our offices in Tallinn or Tartu).
At Glia, Team Leads play a critical role in the growth and sustainability of our effective organization. You will be responsible for the people, processes and delivery of our Internal IT Support team. You will make sure that the team is working well together and that their activities are aligned with the stakeholders. The team chooses their own priorities, thus you will have a big say on the future direction of Glia!
*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
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To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.