Glia Catalyst Awards
Igniting Innovation
Calling all leaders, transformers, and groundbreakers: This is your moment to shine!
.avif)
.avif)
The Glia Catalyst Awards celebrate the forward-thinking companies that are transforming banking interactions with AI. These innovative institutions are driving next-level customer experiences, creating radical efficiency, and inspiring growth.
%20(1).png)
5 Award Categories, Countless Reasons to Shine
Ready to showcase your Glia success? Here's why you can't miss out.
Establish Your Brand as an Industry Trailblazer
Stand out as a forward-thinking leader in customer interaction innovation.
Amplify Your Success Story
Showcase your achievements to an audience of industry professionals.
Earn Prestigious Industry Accolades
Gain well-deserved recognition for your team's hard work and innovative strategies.
Fuel Future Growth
Leverage your award-winning status to attract talent, partners, and customers.
Join an Elite Network of Innovators
Connect with fellow award winners and industry leaders, opening doors to new opportunities.
Find Your Winning Category
Where Does Your Story Shine Brightest?
Winners in each category will be able to show qualitative, quantitative, and measurable success.
Step 1
Pick your award
The Visionary Award: Mastering Banking AI
Welcome to the Catalyst Awards submission portal for The Visionary category! This category celebrates institutions that are leveraging the full Glia AI Workforce in their business strategy to eliminate the efficiency-experience tradeoff, allowing them to reallocate FTE to advisory roles and decrease AHT.
Step 2
What we're looking for
- Glia Banker (Voice + Digital)
- AI CoPilot
- Quality Analyst
- Measurable impact on the total interaction journey through the strategic deployment of a ChannelLess® architecture.
- Achievement of 2x workforce capacity by unifying the institution’s human teams and AI Workforce.
- Creativity in leveraging Glia's AI Workforce to drive automation and elevate customer experiences.
- Documented improvements in AWT and AHT reductions, BPO Displacement, and FTE Savings/Reallocation.
Step 1
Pick your award
The Harmonizer Award: Banking for AI Excellence in Servicing (Experience)
Welcome to the Catalyst Awards submission portal for The Harmonizer category! This category celebrates institutions that have replaced legacy IVRs with Glia Voice or Glia Banker Voice to achieve unified, around-the-clock service. By deploying banking AI agents, these trailblazers eliminate repetitive routine inquiries to deliver resolutions that measurably elevate the customer experience.
Step 2
What we're looking for
- Glia Voice
- Glia Banker Voice
- Evidence of successfully replacing legacy IVR menus with a ChannelLess® voice experience.
- Demonstrated ability to transition complex voice interactions to Universal Bankers with full context, eliminating member repetition.
- Documented improvements in Member Sentiment, Banking Intent Accuracy, Call Containment, and Service Level Impact.
Step 1
Pick your award
The Pacesetter Award: Banking AI for Growth in Loans & Deposits (Growth)
Welcome to the Catalyst Awards submission portal for The Pacesetter category! This category celebrates institutions that are proactively engaging members to accelerate revenue and drive efficiency.
Step 2
What we're looking for
- Glia Digital AI
- Glia Voice AI
- AI Outreach
- Demonstrated use of Glia Digital AI, Voice AI, or AI Outreach to target high-value journeys.
- Evidence of using real-time digital behavior and business rules to intervene during "moments of truth," successfully preventing abandonment in the digital funnel.
- Documented improvements in loan & deposit volume, conversion rates for digital applications, and reduction in digital abandonment rates.
Step 1
Pick your award
The Energizer Award: Banking AI for Universal Banker (Efficiency)
Welcome to the Catalyst Awards submission portal for The Energizer category! This category celebrates institutions using Glia AI CoPilot to foster a powerful loop of human-AI collaboration, equipping frontline teams with the real-time context and guidance needed to transform every employee into a high-performing Universal Banker.
Step 2
What we're looking for
- AI CoPilot
- Glia Banker
- Documented enhancements in agent productivity (Average Handle Time, Average Wait Time, First Contact Resolution, agent utilization rate, service level, response time).
- Positive impact on customer service quality
- Innovative use of Glia's tools and AI to empower agents, streamline workflows, and foster collaboration.
Step 1
Pick your award
The Prodigy Award: Rapid Banking AI Impact
Welcome to the Catalyst Awards submission portal for The Prodigy category! This category celebrates institutions who have utilized Glia to achieve measurable ROI and workforce capacity within their first 12 months of launch, highlighting those who have realized the impact of Banking AI, perhaps following an Impact Study.
Step 2
What we're looking for
- Glia Digital or Voice (implemented within the last 12 months)
- Demonstrated ability to move from contract to production in weeks, not months.
- Successful deployment of high-impact banking journeys (e.g., authentication, account servicing, or lost/stolen cards) that delivered immediate relief to frontline teams.
- Evidence of a data-driven strategy, outlining the criteria used to prioritize what to automate first and business strategy that drove those decisions.
Step 3
Your submission
Your submission should focus on specific challenges, innovative solutions, and measurable results. Provide compelling evidence of your use of Glia solutions and the category criteria.
By submitting an entry, you agree to the Terms & Conditions of the Glia Catalyst Awards.
By submitting an entry, you agree to the Terms & Conditions of the Glia Catalyst Awards.
Ready to Shine? Here's How to Enter
Review our award categories and select the one that best showcases your Glia success story. Consider which category aligns most closely with your biggest achievements and most impactful results. Click on your chosen category to access the dedicated submission page.
Set yourself up for success by gathering these key elements:
• Your company details and contact information
• Specific, measurable results that showcase your impact
• Answers to category-specific questions
• Your company details and contact information
• Specific, measurable results that showcase your impact
• Answers to category-specific questions
Access the submission form through your chosen category's page. Complete all required fields and submit your entry. Remember to highlight measurable results and innovative strategies that bring your success story to life.
Celebrating Excellence: How We Honor Our Winners
Prestigious Recognition
- Custom-designed Glia Catalyst Award trophy
- Featured coverage in Glia's press release, blog post, and social media channels
- Opportunity to share your story at the virtual customer showcase in Fall 2026
- One free pass + complimentary hotel stay for the Glia Catalyst City Tour: East Coast 2026
- Onsite Glia-hosted lunch and celebration with your team
Ready to Showcase Your Success?
Whether you're a seasoned expert or a rising star, there's a category that fits your success story. It’s time for you to shine.
