Glia Catalyst Awards

Igniting Innovation

Calling all leaders, transformers, and groundbreakers: This is your moment to shine!

The Glia Catalyst Awards celebrate the forward-thinking companies that are automating and elevating customer interactions.

These innovative organizations are driving next-level customer experiences, creating radical efficiency, and inspiring growth.

5 Award Categories, Countless Reasons to Shine

Ready to showcase your Glia success? Here's why you can't miss out.
Establish Your Brand as an Industry Trailblazer
Stand out as a forward-thinking leader in customer interaction innovation.
Amplify Your Success Story
Showcase your achievements to an audience of industry professionals and potential customers.
Earn Prestigious Industry Accolades
Gain well-deserved recognition for your team's hard work and innovative strategies.
Join an Elite Network of Innovators
Connect with fellow award winners and industry leaders, opening doors to new opportunities.
Fuel Future Growth
Leverage your award-winning status to attract talent, partners, and customers.

Find your Winning Category

Where Does Your Story Shine Brightest?

The Glia Catalyst Awards celebrate trailblazers who are elevating customer interactions across five distinct categories. Winners in each category will be able to show qualitative, quantitative, and measurable success.

A golden light bulb encircled by a laurel wreath, symbolizing achievement and enlightenment.
The Visionary
Automating & Elevating the Interaction Journey
Are you eliminating the experience–efficiency tradeoff by automating and elevating interactions and teams across the customer journey?

This award recognizes organizations that have created a comprehensive, unified interaction strategy, significantly enhancing both customer experience and operational efficiency across their entire organization.
A golden light bulb encircled by a laurel wreath, symbolizing achievement and enlightenment.
The Harmonizer
Unifying AI + Human Interactions in the Contact Center
Is your contact center expertly blending AI automation with human support to elevate customer experiences?

This category celebrates contact centers that have seamlessly integrated AI into their agent workflows and customer journeys, achieving measurable improvements in operational efficiency and customer satisfaction. Show us how you're using AI to create more harmonious and effective interactions across all channels
A golden light bulb encircled by a laurel wreath, symbolizing achievement and enlightenment.
The Pacesetter
Unifying AI + Human Interactions in Web & Mobile
Are you turning digital into a competitive advantage, and using AI and human interactions to drive efficiency and elevate service across web, mobile, chat, voice, video, and messaging?

This category honors organizations that are truly setting the pace by expertly unifying AI and human interactions across their web and mobile digital channels. Show us how you're accelerating transformation by expertly blending the power of AI with human support.
A golden light bulb encircled by a laurel wreath, symbolizing achievement and enlightenment.
The Energizer
Enhancing Agent Productivity & Engagement
Are you empowering your service teams with Glia to boost engagement and efficiency?

This category celebrates organizations that have created a supportive and productive work environment, leading to improved agent satisfaction and performance. Show us how adopting Glia has energized your agents to deliver exceptional customer experiences.
A golden light bulb encircled by a laurel wreath, symbolizing achievement and enlightenment.
The Prodigy
Achieving Swift and Significant Impact
Are you a new Glia customer who has achieved remarkable results within your first year?

This category highlights organizations that have demonstrated exceptional agility and made a swift, measurable impact on their customer service operations with Glia. Show us your rapid path to success and innovation.

Ready to Shine? Here's How to Enter

Mark your calendars! Submissions are open from July 10 to August 29, 2025.

Step 1: Choose Your Category
Review our award categories and select the one that best showcases your Glia success story. Consider which category aligns most closely with your biggest achievements and most impactful results. Click on your chosen category to access the dedicated submission page.
Step 2: Gather Your Materials
Set yourself up for success by gathering these key elements:
• Your company details and contact information
• Specific, measurable results that showcase your impact
• Answers to category-specific questions
Step 3: Submit Your Entry
Access the submission form through your chosen category's page. Complete all required fields and submit your entry. Remember to highlight measurable results and innovative strategies that bring your success story to life.

Celebrating Excellence: How We Honor Our Winners

A man in business attire holds a purple award on stage next to a round table displaying four similar awards against a colorful backdrop.
Prestigious Recognition:
  • Custom-designed Glia Catalyst Award trophy
  • Featured coverage in Glia's press release, blog post, and social media channels
  • Invitation to share your story on the Catalyst Awards recap webinar in December 2025
  • Two free passes to Interact 2026
Awards Ceremony:
  • All winners and finalists will be celebrated at a dedicated ceremony during the Glia Interact conference
Join us in celebrating the best in customer interaction innovation.
Your success story might just be award-winning, too!

Ready to Showcase Your Success?

Whether you're a seasoned expert or a rising star, there's a category that fits your success story. It’s time for you to shine.