Glia Launches

Unified Interaction Management

Harness the power of customer interactions to drive efficiency, growth, and loyalty
Get to Know UIM

Our Core Values
& Guiding Principles

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Collaborate-icon
Collaborate
Challenge-icon
Challenge
Master-icon
Master
Persevere-icon
Persevere

Collaborate

Stronger Together

We’re an extraordinarily collaborative team and view interdepartmental teamwork as our core competitive advantage. Every win is a team win. You’ll never hear “that’s not my job.”

Each one, Teach one

We’re natural mentors and enthusiastic coaches. We’re happy to teach and eager to tap into our team members’ unique perspectives. With team members from 18+ countries and multiple fields of study, we create space regularly to collaborate and learn from each other both personally and professionally.

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Challenge

Great ideas eat hierarchy for breakfast

We encourage everyone to speak up and be heard. We respect each other, listen attentively and love convincing each other to change our minds. We challenge each other because we believe that open debate is the way for finding the best solution. We’re not afraid to disagree, but once a decision is made we commit to it wholly.

Master

Find the “WHY”

We’re insatiably curious and hungry for knowledge. We have an inherent drive to master our craft and seek knowledge to continually develop ourselves.

Create the “WOW”

We have incredibly high standards, and we’re unabashed in our pursuit of excellence and mastery. That said, quality obsession is nothing without true impact. We focus on building solutions that deliver best-in-class experiences, delighting our clients and their customers.

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Persevere

Complexity presents opportunity

Difficult situations and complexity don’t deter us, they excite and unite us. Challenge fuels our innovation internally and inspires us to persevere through adversity and deliver new, unique solutions for our clients.

Everyone has a stake

Each of us is a co-owner, alongside Glia’s founders and investors. We don’t shy away from responsibility or accountability. We’re personally driven to make an impact within our respective domains to bring Glia’s ultimate vision forward.