Leader of Business Development (In-Office)

Austin, TX
Position already filled
Apply Now

Leader of Business Development (In-Office)

Austin, TX
Position already filled
Apply Now

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

The Role

As the Leader of Business Development, you are responsible for onboarding, training, and leading a team of Business Development Managers and Business Development Representatives who are tasked with outbound sales prospecting and inbound lead qualification. In this key leadership role, you will develop a team of people leaders within the Business Development organization, that are responsible for leading teams of Business Development Representatives. The BDRs develop and qualify revenue opportunities, generating new business opportunities to fuel pipeline by conducting strategic research and cold calling. You will play a key role as you lead these highly visible and motivated teams that achieve individual, team, and organizational quotas. The primary responsibility will be driving net new account acquisition through strategy development, team member alignment, and tactical execution.

The Leader of Business Development has direct management responsibility for each and every member of the sales development organization (currently 3 managers and 22 BDRs) across our global offices and will be reporting to the Senior Vice President, Marketing. The success metrics for this role are overall team quota attainment based on opportunities generated and closed-won business, coupled with key activity metrics.

Duties and Responsibilities

  • Day-to-day management of a team of Business Development Managers, including responsibility for performance management, recruitment and training
  • Achieve team-based quotas for Pipeline generation 
  • Identify, recruit, interview, and hire sales talent from individual contributors to managers, continually raising the bar with each new hire
  • Organization and strategic deployment of the BDR team across all of our segments and geographies to ensure that we hit all of our corporate goals
  • Drive a very high-performance culture to source, qualify, and hand over qualified opportunities to our sales executives as efficiently as possible
  • Drive rigorous sales development execution and oversight, ensuring consistent results and attainment of team targets
  • Work cross-functionally with marketing and sales to develop operational strategies and execution plans for new market segments, geographies, and products
  • Provide best-in-class training on Glia’s value proposition, best practices for qualifying inbound interest, and targets for outbound prospecting
  • Leverage the BDR technology stack (SalesLoft, DiscoverOrg, LeadIQ, etc.) in partnership with Revenue Operations to ensure the team is operating optimally 
  • Provide reporting and analysis on team performance as well as predictive analytics and forecasting to future results based on current performance and historical trends


  • 5-7+ years of first-line management work experience in sales, sales development, operations, or equivalent function with significant exposure to sales teams
  • Experience in B2B SaaS - REQUIRED
  • Experience with hiring, coaching, training, and retaining top talent to support us as we grow and scale
  • Experience leading a management team of managers
  • A data-driven approach to problem-solving and decision making
  • Experience with sales CRM systems (e.g., Salesforce, Pipedrive) required
  • Experience with sales development systems (e.g., Outreach, Salesloft, Yesware) preferred
  • Desire to tackle challenging and diverse tasks, strong organizational skills, work ethic and attention to detail, superior professionalism, resourcefulness, and judgment
  • Bachelor’s Degree  or related work experience


  • Glia stock options and competitive salary
  • Diversity: 18 languages and 15 countries represented.
  • Professional development support  (trainings, courses, conferences, books, etc)
  • Transparent career development system
  • Different options for your working preferences (office, remote, flexible)
  • Access to all the latest tools and equipment you’ll need 
  • Sports compensation, reimbursement for therapy, counseling sessions
  • Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
  • Generous referral bonuses 

*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.


*Want to know more about working at Glia?  Check our Glia's Career FAQs

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Company Culture at Glia

The Employee Experience Below at Glia, Compared to a Typical U.S. Based Company
94% of employees at Glia say it is a great place to work compared to 54% of employees at a typical U.S.-based company.







What is Glia’s Mission?

To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.

Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

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