Glia AI OUTREACH

Grow Assets With Outbound AI

Turn indirect borrowers into account holders, proactively encourage CD and share certificate renewals, and reduce delinquencies with outbound AI agents built for banking.

Hear Glia Voice AI

Get a preview of what your customers and members will hear when Glia’s AI agents reach out.
See a Demo

Boost Revenue, Not Headcount

Glia AI Outreach goes beyond recorded voice notifications and texts to start two-way conversations that help you drive growth without growing your team.

AI Outreach agents

Meet Your New Outbound Team

Reduce delinquencies, retain your deposits, and drive new account openings. Glia gives you a dedicated team of outbound agents to turn your frontline into a growth engine.

Share Certificate & CD Renewal Agent

Protect your balance sheet and lock in liquidity by encouraging renewal up to 30 days before deposit products mature.

Indirect Lending Conversion Agent

Turn transactional borrowers into lifelong account holders by automating outreach to indirect members & customers.

Loan Growth Agent

Scale lending campaigns, like sending pre-approved offer follow-ups, without requiring manual outreach from your loan specialists.

Payment Reminder Agent

Avoid the high costs of manual collections by using AI to automate reminders and facilitate internal transfers.

HOW AI OUTREACH WORKS

Increase Wallet Share, Improve Efficiency

Glia AI Outreach takes care of dialing, starts conversations, and answers initial questions, freeing agents to focus on customers who are ready to act.

1

Automate Outbound Calls & Texts

AI Outreach cycles through your given list of contacts so your care team and loan originators don’t spend valuable time on cold calls.

CSV Import

API endpoints

2

Start Conversations With AI

When a lead responds, AI Outreach starts intelligent two-way conversations using the industry’s fastest banking voice AI or by sending text messages.

VOICE AI

SMS

3

Convert With Your Agents

AI passes high-quality leads to your agents, preps them with interaction summaries, and provides real-time coaching so they can immediately offer service that drives conversions.

ai transfer summary

crm integrations

4

Automate Wrap-Up

AI instantly generates accurate, concise post-call summaries, allowing agents to focus on helping the next lead rather than record-keeping.

AI interaction sUMMAry

Pre-dialer

ai outreach features

Automation Without Compromise

Glia gives you full control over your automated outreach so you can drive growth without risking your relationships or adding work for your team.

Easy Setup

Customize Your Campaigns

Build interaction flows for every banking campaign you want to run—from product promotions to payment reminders—and choose your channels, frequency, timing, and more.

Branded Caller ID

Increase Your Answer Rate

Drive up your answer rate by 133% using branded caller ID, prevent fraud with spoof protection, and gain real-time visibility into your number’s reputation score.

AI Transfer Summary

Prep Agents with Context

Pass agents automated summaries of a lead’s interaction with AI so they can jump right in with targeted, product-specific service.

Unified View for Agents

Avoid tech sprawl, external dialers, and toggling between screens. Glia gives your team one unified view of all inbound and outbound interactions.

Two-Way Conversations

Built with voice AI fluent in banking, Glia AI Outreach understands and responds to the unique needs of your account holders.

Automated Insights for Managers

AI handles wrap-up notes, sentiment analysis, and call transcripts—then instantly answers managers’ specific questions about any interaction.

Experience AI Outreach

See how Glia AI Outreach drives growth and unlocks efficiency for your entire team.

How Much Will You Save?

Forecast the time, efficiency, and employee equivalency you’ll gain with Glia AI.
Request Impact Study

GLia banker SUCCESS STORY

How Service 1st FCU Deployed AI and Drove Loan Growth

With the help of voice AI, Service 1st FCU turned the contact center into a source of loan growth while strengthening the member and agent experience.
Read Case Study
21%
Increase in loan dollars from the digital center through the first half of 2025
100%
Of calls answered by AI, with 37% fully handled by Voice AI, freeing up digital center to focus on loan growth
96%
Reduction in abandonment rate, 91% reduction in wait time
69
Hours of agent time per week saved thanks to AI

Glia AI

The AI Workforce Built for Banking

See how Glia Banker, CoPilot, and Analyst work with your team to increase efficiency, grow loans & deposits, and strengthen service.
Glia Banker
Automate up to 80% of interactions with lifelike voice AI built for banking, freeing your care team can focus on complex interactions.
Glia CoPilot
Bring trusted intelligence into every workflow so your entire team can focus on service, not searching for answers.
Glia Analyst
Transform reporting, coaching, and workforce planning with AI analysts that offer accurate, on-demand insights across all your interactions.

Zero Hallucinations or Prompt Injections, Guaranteed

See how Glia’s responsible use of GenAI offers an industry-first guarantee: No hallucinations or prompt injections.

Meet Glia Outreach

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