Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
We're growing rapidly, and seeking a passionate professional to join our Solutions team as Solutions Architect. Our Solutions team is a world-class collection of individuals that are focused on driving value for our clients. We are essentially a top-tier technology and strategy consulting practice.
Currently, we’re seeking a strong and inquisitive technical mind to join us as a Solutions Architect. Glia’s Solutions Architects help our clients implement solutions to increase lift, improve servicing efficiency, and most importantly, create world-class customer experiences. We work with the world’s largest and most complex enterprises, including Deutsche Bank, United Healthcare, and PSECU.
What you'll do
To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.