Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
You will be joining Team Infrastructure that is responsible for maintaining and improving Glia's cloud-native core infrastructure, ensuring its availability, security, and performance.
All Infrastructure Engineers on the team report to the dedicated Engineering Manager. The team’s work is driven by Objectives and Key Results, defined quarterly in collaboration with the Director of Engineering. All projects within the team’s space are planned, led, and executed by Engineers.
Team Infrastructure’s Engineers located primarily in Vancouver and Toronto who work in the Pacific Time zone (PT). Our processes are optimized for remote collaboration so we accept candidates from anywhere in Canada.
Some of the Infrastructure Engineer’s responsibilities include:
Our Tech Stack
Additionally, Engineering teams at Glia use:
We are insatiably curious and hungry for knowledge here at Glia. Even if you don’t meet all of the requirements exactly, we encourage you to apply as long as you are passionate about mastering your craft and developing your skills.
*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
*Want to know more about working at Glia? Check our Glia's Career FAQs
To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.
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