Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
The Banking Alliances Managers responsible for recruiting and nurturing partnerships with other technology companies within the Financial Services industry, who will refer or resell Glia’s offerings into their client base. Glia’s technology partner program is a central component of Glia’s growth strategy, and this position has high visibility.
Your main focus will be managing the ongoing relationships with a new and existing reseller partners in the LATAM region, with the objective of gaining mindshare with the partner’s organization and driving sales. This will include building deep relationships across multiple organizations with each partner, working with them to develop and execute on joint marketing, sales training, and product development programs, and assisting Glia’s sales team in executing on specific client deals. Please note that this is NOT a channel sales role.
What you’ll do:
Bonus: Understanding of cloud software, contact center, and customer communications technology.
*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
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To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.