Careers
Lead The Future of Banking AI
meet glia
Better Banking Interactions, Deeper Community Impact
In 2011, growth consultants Dan Michaeli and Justin DiPietro observed a Fortune 50 retailer's exceptional in-person customer service and asked themselves a key question: "How can we replicate that standout service experience online?"
Their inquiry sparked the creation of Glia, a company dedicated to reshaping how financial institutions interact with their customers and members.
Fifteen years later, Glia is the industry leader in banking AI. What started as a passion for customer service technology has grown into a commitment to bettering the communities our clients serve. Beyond innovative technology, Glia prioritizes its teams in the US and Europe, fostering a culture of dedication, open communication, and strong values, including DEI, to support their AI service vision.
Their inquiry sparked the creation of Glia, a company dedicated to reshaping how financial institutions interact with their customers and members.
Fifteen years later, Glia is the industry leader in banking AI. What started as a passion for customer service technology has grown into a commitment to bettering the communities our clients serve. Beyond innovative technology, Glia prioritizes its teams in the US and Europe, fostering a culture of dedication, open communication, and strong values, including DEI, to support their AI service vision.
Glia’s GUIDING PRINCIPLES
Set the Pace With Glia
Don't just keep pace. Set it. Our PACE values reflect the Glianeers who continuously propel us forward.
Proactive
Think ahead, act now. We anticipate needs and take ownership to drive results.
Adaptable
Embrace change as fuel for growth. We pivot quickly and stay resilient.
Curious
Master our craft and relentlessly seek new knowledge. We ask "why" to understand "what."
Excellent
Deliver high-quality work with urgency and impact. We build it, we run it, we own it.
Hear From Glianeers
Our People Make the Difference
"My favorite thing about Glia is the difference that we're making in people's lives. We're positively impacting employees of financial organizations with reduced stress, better service, and an opportunity to focus on giving back and educating.”
Andrea
Sales
Benefits That Power The Best
Glia employees go above and beyond, so we’ve created benefits packages that do the same.
Competitive Salary
High-Growth Environment
Top-Rated Company Culture
Referral Bonus
Team & Company-Wide Events
Workforce Across 10 Countries
*Additional benefits available specific to location—ask our Talent Team during your interview process.
Glia Company Culture
Why Glianeers
Love Glia
Our people love working here—but don’t just take our word for it. Here’s what Glianeers say about working at Glia.
89% of employees at Glia
say it is a great place to work compared to 57% of employees at a typical U.S.-based company.
Welcoming Culture
99% feel welcome when they join Glia.
99%
Empowered Teams
95% believe Glianeers are entrusted with real responsibility.
95%
Trusted Leaders
94% say management is competent at running the business.
94%
Ethics in Action
93% believe management is honest and ethical in its business practices.
93%
Keep Up With Glia
Learn about work, culture, and life at Glia from the people who work here.
