Communications manager

US (Remote)
Position already filled
Apply Now

Communications manager

US (Remote)
Position already filled
Apply Now

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

We’re seeking an ace Communications Manager who can shape and amplify the Glia story in the marketplace and with an internal audience. The Communications Manager will oversee media relations, including traditional PR news channels and social profiles, partnering with our PR agency to deliver compelling stories to strategic audiences in key publications, as well as spotlight opportunities for our executive speakers bureau. Internally, this role will help a growing, global company stay connected by coordinating internal news releases, town halls, presentations, and reference materials by partnering with our People Ops, Marketing, and Product teams. We’re looking for someone passionate about creating new understanding and telling compelling stories, as comfortable speaking to a national publication as they are to our internal teams. 



  • Public Relations 
    • Lead the creation of inventive and impactful PR campaigns by partnering with senior leadership and marketing—marrying creativity with strategic messaging—to position our brand at the forefront of the industry and top of mind for target audiences. 
    • Oversee our PR agency, collaborate with leadership to determine the metrics for success, and lay the foundation for our broader awareness opportunities.
    • Leverage metrics and analytics to set measurable KPIs to track and report the impact and ROI of PR activities, gauge success, and adjust strategies accordingly
  • Brand + Communications 
    • Partner closely with Product Marketing and company executives to support Analyst Relations strategy and execution
    • Develop a strategy and program goals for organic Glia social media activity, manage channels, including copywriting, posting,  and engagement reporting
    • Maintain Glia brand assets on social profiles, including review and profile sites like, Crunchbase, etc. 
    • Coordinate crisis communication planning and response execution, ensuring preparedness and the protection of Glia’s reputation.
    • Media monitoring for relevant mentions of Glia and/or executive team in the news
    • Support long-form content creation as needed
  • Executive Speakers Bureau
    • Develop a framework for select senior leadership including defining distinct speaking platforms, helping to prepare  speaking abstracts, slides, and talk tracks for presentations for industry events.
    • Identify and research executive speaking opportunities, manage bookings and executive readiness, assist in preparing presentations or panel talking-point content.
    • Internal Communications 
    • Regularly assess existing communication tools, propose improvements, or introduce new technology as needed.
    • Support and help coordinate organization-wide communications.



  • Bachelor's degree in Public Relations, Communications, Marketing, or a related field.
  • 4+ years of experience in public relations, media relations, or influencer marketing.
  • Experience in developing web content and the use of other new media (blogs, podcasts, etc.)
  • Superb written and verbal communication skills.
  • Ability to work collaboratively with multiple teams and manage multiple projects simultaneously.
  • Experience building and improving communication processes and tools.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Quick learner who can take direction and complete projects independently.
  • A healthy sense of humor, adaptability to change, and a figure-it-out, get-it-done demeanor.


  • Glia stock options and competitive salary
  • Diversity: 18 languages and 15 countries represented.
  • Professional development support  (trainings, courses, conferences, books, etc)
  • Access to all the latest tools and equipment you’ll need 
  • Sports compensation, reimbursement for therapy, counseling sessions
  • Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
  • Generous referral bonuses 

*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team is using only mailboxes for coordinating interviews, providing updates and sending documents. Our hiring process involves an introduction, practical and team interviews, followed by a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via

*Want to know more about working at Glia?  Check our Glia's Career FAQs

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Company Culture at Glia

The Employee Experience Below at Glia, Compared to a Typical U.S. Based Company
94% of employees at Glia say it is a great place to work compared to 54% of employees at a typical U.S.-based company.







What is Glia’s Mission?

To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.

Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

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