Glia Launches

Unified Interaction Management

Harness the power of customer interactions to drive efficiency, growth, and loyalty
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Account Executive, Growth (Canada)

Canada (Remote)
Sales
Position already filled
Apply Now

Account Executive, Growth (Canada)

Canada (Remote)
Sales
Position already filled
Apply Now

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading!

The Role:

As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be driving new revenue across your territory to grow Glia's footprint across our customer base. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.

Glia's vision is to blend human interaction with technology to create the ultimate customer experience. We specialize in crafting digital interactions that revolutionize how companies engage with their customers. Our cutting-edge digital communication platform seamlessly integrates Messaging, Video, CoBrowsing, and AI, all accessible with just a single line of code. Our team consists of determined, empathetic, pragmatic, resourceful, and optimistic individuals. If these qualities resonate with you and you're eager to join a dynamic workplace, keep reading.

What you’ll do:

  • Architect, manufacture, and drive forward opportunities within top tier enterprise accounts
  • Develop a strategic Franchise Plan within territory to prioritize prospecting efforts by whitespace propensity
  • Create compelling ROI analyses to illustrate the value of our platform 
  • Develop expertise in the digital transformation and CX space
  • Sell using a consultative, quantitative and value based selling approach
  • Primary point of contact for licensing questions and identifying areas to further optimize the Customer’s key “Metrics of Success”
  • Provides partnership updates and alignment to Business stakeholders 
  • Responsible for educating and providing demos for other lines of business (outside of current Glia deployment)
  • Responsible for providing Use Case workshops (onsite or remote)
  • Negotiate and close large contracts with multiple stakeholders

Qualifications:

  • 6+ years of SaaS experience
  • 3+ years selling into Financial institutions OR Contact Centers, Customer Experience or AI/Chatbot software
  • 3+ years of complex sales experience
  • Consistent over-achievement track record
  • Excellent phone, email, and social communication skills
  • Understanding of complex sales processes
  • Sales Methodology Training: MEDDIC (or MEDDPIC), Challenger Sale, SPIN Selling, Value Selling Framework, Sandler, Command of the Message (by Force Management), Sense Making (Gartner), Holden, Target Account Selling (TAS), etc.
  • Nice to have, one of the following criteria:
    • Online banking
    • Loan origination
    • Online Account Opening (OAO) sales experience

Benefits

  • Exciting, dynamic, and rapid growth environment
  • Collaborative culture with autonomy and purpose
  • Incredible mentors & investors who are an active part of the company
  • Team events including nights out and team travel
  • Free gym membership (you have to commit to going 3x per week!)
  • Diversity: 18 languages and 10 countries represented
  • Competitive base salary & benefits
  • Participation in the employee option pool

 


Benefits

  • Glia stock options and competitive salary
  • Diversity: 18 languages and 15 countries represented.
  • Professional development support  (trainings, courses, conferences, books, etc)
  • Access to all the latest tools and equipment you’ll need 
  • Sports compensation, reimbursement for therapy, counseling sessions
  • Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
  • Generous referral bonuses 

*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team is using only glia.com mailboxes for coordinating interviews, providing updates and sending documents. Our hiring process involves an introduction, practical and team interviews, followed by a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

*Want to know more about working at Glia?  Check our Glia's Career FAQs

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Company Culture at Glia

The Employee Experience Below at Glia, Compared to a Typical U.S. Based Company
GPTW
94% of employees at Glia say it is a great place to work compared to 54% of employees at a typical U.S.-based company.

100%

98%

97%

96%

96%

Glia-team-picture

What is Glia’s Mission?

To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.

Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

Learn All About Glia

Find out why we are one of the best places to work
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Join the Team. We've Been Waiting for You.

We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!

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