All Communication Channels, No Effort

All Communication Channels, No Effort

Messaging
CoBrowsing
Audio
Video
AI
Onechannel icon
Onechannel screenshot
One-channel browser frame
Browser contentURL bar
Visitor UI icons
Sarah
Great question. Can we CoBrowse? I’ll guide you through the package differences myself.
Sounds great!
Started CoBrowsing
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Make the dream of simple OneChannel Communication with Customers a reality.  

onechannel mobile backgroundonechannel header background
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Benefits of Omni-Channel

Increase Online Conversion

Make Communication Simple

Exceed Customer Expectations

How it works

Omnichannel visitors
1
Customer dialog boxPhone icon
2
Operator chat bubble
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Operator chat bubble 2Live Observation icon
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Customer dialog box 2Chat icon
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Operator chat bubble 3Microphone icon
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Operator chat bubble 3CoBrowsing icon
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Operator chat bubble 5Video chat icon
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Info stored CRM
9
Customer and agent complete survey

This is how it works

How one-channel works

Our Social Channels that we use

Glia has plenty of new social channels that we can integrate everywhere anytime. This has been in our company for years now and we are very happy about it.
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Increased Conversion case study

Increased Conversion  

When it comes to customer engagement, the leading cause of disloyalty is a broken customer journey (channel switching.) When agents are able to guide customers in the right direction and assist them during complex processes, this leads to increases in conversion by +100%.
Handle-Time Reductions case study

Handle-Time Reductions   

When agents utilize an OmniChannel platform, they are able to gain context into a visitor's browsing session in real time. This way, agents are able to get on the same page as the customer in seconds, leading to reductions in Average Handle Time by +25%.

Be the company your customers would love you to be

Request a Demo

“With Glia we increased our conversion by over 200%”

Director of Digital - Top 10 Bank