AI-Powered Forecasting
Plan For Every Workforce Scenario
Meet near-term service level goals and make smart decisions about long-term hiring with AI-powered forecasting for every “what-if” scenario.
Stop Wondering, Start Planning
Workforce management redefined. Forecast AnalystGPT is an AI-powered forecasting analyst that tells you everything you need to know about future workforce needs—all you have to do is ask.
Answer Any Question
Gain the insights you need to predict future demand simply by asking questions in everyday language.
Skip Data Integration
Start using Forecast AnalystGPT out of the box—no complex integrations or workforce management experience required.
Drive Immediate Value
No vaporware or roadmapped features. Forecast AnalystGPT drives proven value for leaders in your industry right now.
20/20 Foresight For Workforce Planning
Curious how virtual assistants will change your long-term hiring outlook? Want to make sure you have enough staff during a marketing campaign—and plan for extra labor costs? Rely on AI-powered forecasting with Forecast AnalystGPT.
Plan For Fluctuating Demand
Hit service level goals from peak demand periods to off-peak hours—simply by asking questions to understand volume and staffing trends.
Optimize Long-Term Hiring
In just a few seconds, predict long-term needs and assess the impact of staffing scenarios months into the future.
Prepare For Every Contingency
There’s no such thing as bad luck when you’re prepared for every situation. From natural disasters to macroeconomic events, understand how any scenario could impact your workforce.
solutions by use case
Planning Insights For
Every Scenario
Success Stories
Drive Impact You Can Measure
Service 1st Federal Credit Union
Turning the contact center into a source of loan growth while strengthening the member and agent experience
Get The Story
21%
increase in loan dollars from the digital center through the first half of 2025
37%
Of calls fully handled by Glia’s voice AI, freeing up digital center to focus fully on loan growth
96%
Reduction in abandonment rate, 91% reduction in wait time
69
Hours of agent time per week saved thanks to banking AI
1,440+
Total frontline hours saved across digital and voice deployments, equivalent to adding 1.1 FTEs
100%
After-hours inquiries handled by Glia Banker Voice and Digital, fully eliminating after-hours inquiries passed back to agents
222
Hours saved in quality assurance through Glia Analyst automated reviews and coaching reports
76%
Decrease in live-agent chat request volume
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793%
Increase in deposit retention—from $1.4M recovered in month one to $12.5M at its peak
63%
Year-over-year growth in business checking balances, reaching $469M, with total relationship deposits climbing to $1.2B
39%
Increase in cross-sell adoption — 25% of customers now hold both a loan and deposit account
+108%
Month-over-month growth in AI-assisted conversations
25%
Growth in customer base with zero extra headcount
61%
Calls automated, 50% reduction in agent wrap-up time
14
Branches backed up with overflow support from main call center
2
Frontline FTEs repurposed to strategic research roles
