AI FOR CUSTOMERS
Drive Efficiency,
Delight Customers
Forget the trade-off between automation and experience. Glia Virtual Assistants drive efficiency you can measure while delivering service that keeps customers coming back.
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How It Works
So Much More Than A Chatbot
Your customers deserve better than chatbots that leave them feeling misunderstood and frustrated. Glia Virtual Assistants (GVAs) actually understand what your customers want, so you can deliver fast, personalized service that keeps them coming back.
The Glia Advantage
Hire A Virtual Assistant That
Checks Every Box
Glia Virtual Assistants handle 900+ customer journeys and continuously learn from
your top agents so you can scale without limits.
Offer Self-Serve Customers Love
Glia’s voice and digital assistants actually speak and listen like humans, so you can automate without frustrating customers.
Drive Immediate ROI
AI can be complex. Our AI tools are easy to implement and use, so you can drive value right out of the box.
Facilitate Warm Handoffs
Cortex AI recognizes when it’s time for human assistance and makes handoffs with context—seamless service other vendors only claim to offer.
Learn From Every Interaction
Power your contact center with AI that continuously learns from your best agents, fueling exponential gains in accuracy and efficiency.
PRODUCTS
Enhance Every
Customer Interaction
GLIA voice
Automate Voice Interactions
Use AI to personalize greetings to customers based on their previous interactions, guide them across 900+ informational journeys, and transfer critical calls to human agents when necessary.
GLIA Digital
AI Self-Service & Agent Assist
Let Glia Virtual Assistants handle digital interactions so customers can quickly self-serve for routine inquiries and agents get tools that supercharge productivity, expertise, and accuracy.
The Glia Difference
Better For Customers. Better For You.
It’s no accident that our NPS score of 73 exceeds the industry average of 18. Find out why—and what it means for your organization.
BEYOND AN AI CHATBOT FOR BANKING
Go All-In On AI
AI isn’t only for customers. Glia’s AI for All™ embeds into every corner of your contact center to unlock exponential gains at every step.
AI for Agents
Empower agents to work with extraordinary speed, accuracy, and productivity so you can boost operational efficiency and elevate the service they offer your customers.
AI for Managers
Spend less time gathering information and more time acting on it. AI lets managers automate reviews, get personalized coaching insights, and analyze interactions just by asking questions.
AI for Execs
Give leaders the best analyst team they’ll ever hire. Glia’s AI Analysts answer every question about workforce planning, interaction quality, contact center data, and more—accurately and instantly.
