EXECUTIVE AI
The Best Analyst Team You’ll Ever Hire
Access unprecedented insights about interactions, contact center metrics, and workforce planning. Glia’s AI Analysts are just like your current analysts—only faster, more powerful, and available on demand.
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How It Works
Gen AI for Next-Gen Planning & Reporting
It’s time to retire your clunky workforce planning, quality, and reporting tools. Glia’s Exec AI Analysts give you performance management and workforce planning tools for the Gen AI era.
The Glia Advantage
Need Answers?
Just Ask
Add our AI Analysts to your team and get accurate responses to every question about performance management, reporting, and beyond.
Gain Insights By Asking
Use conversational language to quickly make data-driven decisions about contact center staffing, interaction quality, issues, and trends.
Reduce Manual Work
Automate processes so you can stop listening to calls, running manual calculations, comparing reports, and juggling spreadsheets.
Eliminate Analyst Bottlenecks
Leverage AI Analysts to access critical insights across your entire organization—no waiting for human analysts or specialized skills required.
Finally Get The Full Picture
Extract insights previously buried within unstructured data. AI Analysts quickly synthesize information across sources from voice to text.
Products for Executives
Meet Your New AI Analysts
Quality AnalystGPT
Elevate Quality, Ensure Compliance
Turn to Quality AnalystGPT for everything related to quality control, compliance, and coaching opportunities. No matter what you want to know, all you have to do is ask.
Insights AnalystGPT
Transform Customer Reporting
See your customer performance data in a whole new light. Insights AnalystGPT generates custom visual reports and dashboards that give you the complete picture.
Forecast AnalystGPT
Make Data-Driven Workforce Decisions
Talk to Forecast AnalystGPT to make informed staffing decisions about near-term operations, long-term planning, and everything in between.
The Glia Platform
Built For The Future of AI
The AI era is just getting started. See how our platform positions you to harness its power long into the future.
BEYOND AN AI CHATBOT FOR BANKING
Go All-In On AI
AI isn’t only for customers. Glia’s AI for All™ embeds into every corner of your contact center to unlock exponential gains at every step.
AI for Customers
Offer self-service customers actually like while containing inquiries across voice, digital, and messaging channels. Glia Virtual Assistants are ready to do it all on Day One.
AI for Agents
Empower agents to work with extraordinary speed, accuracy, and productivity so you can boost operational efficiency, employee engagement, and the customer experience.
AI for Managers
Spend less time gathering information and more time acting on it. AI lets managers automate reviews, get personalized coaching insights, and analyze interactions just by asking questions.
SOLUTIONS
Embed AI
Everywhere
Find out how you can use AI to drive groundbreaking capabilities at every step of your contact center workflow.
