The marketplace demands that insurance carriers are faster and provide impeccable service to differentiate themselves. Together with the Duck Creek portal, carriers can leverage a seamless experience for representatives and customers. Representatives can visualize points of friction for both agents and end customers, and guide them to OnScreen success with CoBrowsing
. Duck Creek and Glia work together elegantly to provide a single, easy-to-use view for representatives.
Glia is available on the Duck Creek Producer
solution for agents to access online digital support, and is easily extended to additional sales and customer support use cases. An integration and configuration package is available on Duck Creek’s Content Exchange for customers to easily add Glia to their agent and customer-facing portals.