Video Chat

Face to face Communication Wherever Your Customers Are

face to face video app
Phone video controls
Video page content
Visitor App UI controls
Hi! Would you like me to walk you through?
Hi! Yes please!
URL bar in browser
Video Browser

Initiate without downloads on websites, mobile and native apps

Video background header
Video icon

Benefits of Video Chat

Increase Online Conversion

Increase Online Conversion

Build loyalty and rapport

Build loyalty and rapport

Boost Customer Satisfaction

Boost Customer Satisfaction

This is how it works

Visitor icon
Visitor side
Mobile video chat modalMobile content
Video controls mobile

This is how it works

Video chat video
Mobile UI controls
face to face video
Visitor App UI icons
Hi! Would you like me to walk you through?
Hi! Yes please!
Video App Send Message
Browser url bar
Instant Video Chat Browser

Easy To Deploy Across All Channels

Glia offers one or two-way video chat that is available wherever the customer is. Whether your customers are connecting via their desktop, mobile device or even in-app messenger, allow instant access to a face-to-face conversation.
online mobile video chat
video to video chat

Create New Conversion Opportunities

Increase conversion by over 110%, enhance interactions and keep communication efficient. Dual-cursor CoBrowsing and instant screensharing facilitates collaboration with your customers on Web Forms, PDFs, Portals, Apps or any existing digital property you manage.  
Browser OmniBrowse barface to face demo content
Operator cursorVisitor cursor
Video chat Video browser
video to video chat

Deepen Engagements

20% faster issue resolution and drastic reductions to Customer Effort Scores. Using Live Observation, view customer browsing sessions in real-time and watch the caller fill out forms or navigate through your site.

Moving Beyond Chat

Close More Deals with Higher-Touch Engagements

Companies leveraging rich media communications like audio, video, and CoBrowsing consistently convert more website visitors than companies relying only on chat.

ROI graph for video + cobrowsing
ROI wave 1
ROI wave 2
ROI wave 3
ROI wave 4
ROI wave 5

This is how much you can convert additionally

White gradient mapwhite gradient map right32 percent iconROI Audio + CoBrowsing statsROI Video + CoBrowsing statsROI Chat + CoBrowsing statsROI audio statsROI video stats
Video banking white paper cover image
Online White Paper

Video Banking | The Next Generation

Learn how Digital Customer Service takes Video Banking to the next level

Read White Paper

Reinvent How You Serve Your Customers

Request a Demo

“With Glia we increased our conversion by over 200%”

Director of Digital - Top 10 Bank