People Operations Manager

New York
Talent & People Operations
Apply Now

People Operations Manager

New York
Talent & People Operations
Apply Now
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About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

The People Operations Manager will foster a positive work environment and strengthen Glia’s company culture. The perfect candidate is excited about creating a strategic vision for larger programs like career development and the tactical operations such as onboarding new Glianeers! From culture events to benefits  programs you will have an incredible impact on a team that will double in size this next year. Strong knowledge of American labor laws is necessary as you will partner with our European people team to build a cohesive culture we like to call, One Glia.

 

What You’ll Do:

  • Reinforce a coherent culture across Glia’s offices globally
  • Manage Glia’s onboarding experience for new employees
  • Develop and support career development and performance management systems in collaboration with the organization's leaders
  • Collect feedback and monitor team morale to suggest cultural improvements
  • Organize monthly company events
  • Manage the perks and benefits program
  • Maintain a safe and inclusive work environment
  • Collaborate with accounting on vacations, benefits, and expenses 

Requirements:

  • At least 3-5+ years of HR experience
  • Strong interpersonal skills
  • Strong organizational and planning mindset
  • Interest in joining a startup and boosting your HR career
  • Advanced knowledge of US labor law
  • Good knowledge of taxes, compliance, and bookkeeping

Bonus points for:

  • International and remote workforce experience
  • Experience with a fast-growing tech company

 


Benefits

  • Exciting, dynamic and rapid growth environment
  • Collaborative culture with autonomy and purpose
  • Incredible mentors & investors that are an active part of the company
  • Team events including nights out and team travel
  • Free gym membership (you have to commit to going 3x per week!)
  • Diversity: 18 languages and 10 countries represented
  • Competitive base salary & benefits
  • Participation in employee option pool
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Company Culture at Glia

The employee experience below at Glia, compared to a typical U.S. based company.
Great Place to Work
97% of employees at Glia say it is a great place to work compared to 59% of employees at a typical U.S.-based company.

97%

97%

97%

97%

97%

Glia-team-picture

What is Glia’s Mission?

To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.

Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

Join the team. We've been waiting for you.

We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!

Apply Now