Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
The People Operations Manager will foster a positive work environment and strengthen Glia’s company culture. The perfect candidate is excited about creating a strategic vision for larger programs like career development and the tactical operations such as onboarding new Glianeers! From culture events to benefits programs you will have an incredible impact on a team that will double in size this next year. Strong knowledge of American labor laws is necessary as you will partner with our European people team to build a cohesive culture we like to call, One Glia.
What You’ll Do:
Bonus points for:
To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.