People Operations Specialist

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

We are looking for an energetic, people-oriented, and diligent person with supreme English skills to join our Talent&People Team in Tartu.

The role

We are looking for someone self-driven with a great attitude and an active approach towards life. Glia is in a period of rapid growth and we truly believe that a People Operations Specialist is someone who makes sure everything is running smoothly on a daily basis.

What you'll do:

Working closely with our Global Team to oversee the functioning of our offices and create an exceptional work environment.
Liaise with facility management and service providers (e.g. cleaning, security service)
Budget management and monitoring Support the implementation of our health and safety regulation
Ensure proper supplies inventory in our Global offices (computer, headsets, snacks...etc)
Lead the organization of team events
Support our recruitment events

Requirements

Positive attitude and a creative mind
Experience in organizing and executing events
Strong organizational and planning skills
Excellent communication in English and Estonian, written and verbal.
Excellent time management skills and ability to prioritize work
Currently living in Tartu or willing to relocate
Willingness to learn about health and safety regulations

Benefits

Exciting, dynamic and rapid growth environment
Collaborative culture with autonomy and purpose
Incredible mentors & investors that are an active part of the company
Team events including nights out and team travel
Free gym membership (you have to commit to going 3x per week!)
Diversity: 18 languages and 10 countries represented
Competitive base salary & benefits
Participation in employee option pool

Reviewed on

4.4★★★★★

Average rating

84%

Recommend to a friend

91%

Approve of CEO

Read the reviews

94% of employees at Glia say it is a great place to work compared to 54% of employees at a typical U.S.-based company.

Source: Great Place to Work® 2023 Global Employee Engagement Study.

100%

Our customers would rate the service we deliver as "excellent".

98%

When you join the company, you are made to feel welcome.

97%

I am treated as a full member here regardless of my position.

96%

People here are given a lot of responsibility.

96%

Our facilities contribute to a good working environment.

Learn More

What is Glia’s Mission?

To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.

Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.