Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
We're growing rapidly, and seeking a passionate professional to join our Solutions organization as a Launch Associate. Our Solutions team is a world-class collection of individuals who are focused on driving value for our clients. As a key member of our Professional Services team, you'll be responsible for managing and delivering Glia’s software implementations to multiple customers.
If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading!
About Glia
Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create fantastic customer experiences. When human abilities such as problem-solving, creative thinking, and relationship building are enhanced with technology... magical moments happen.
The Role:
As a Launch Associate, you’ll work with multiple accounts to implement product solutions for financial and insurance institutions. These projects, while smaller in scope, will require adherence to basic project management guidelines, strong technical acumen and a devotion to client satisfaction. In this role you will also track projects that have not yet been assigned Implementation resources, and you will report status internally to Glia and its partners.
The Ideal candidate:
Glia has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day.
If this sounds like a good fit for you, why not say hello?
What you’ll do:
What you’ll bring:
Bonus Points
Location: US, Mexico or Canada
Benefits:
*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team is using only glia.com mailboxes for coordinating interviews, providing updates and sending documents. Our hiring process involves an introduction, and practical and team interviews, followed by a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via [email protected]
*Want to know more about working at Glia? Check our Glia's Career FAQs
To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.
We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!
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