Become a Glia Partner

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Glia is a digital-first customer engagement platform for the enterprise. Through its full-suite of products, Glia enables companies to provide a better customer experience by facilitating contextual conversations across a variety of communication and engagement channels. 
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Glia’s Solutions Include:

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Video

One-way and two-way video to instantly connect with your online visitors with no downloads or installations.
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Voice and Chat

Text, SMS, Voice...if you can think of a way to communicate with your website visitors, we can do it!
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Real-Time Analytics

Have immediate oversight of your and your team’s activities, from a high-level down to the deepest detail.
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Dynamic CoBrowsing

Our-patented, dual-cursor CoBrowsing experience allows you to jointly browse and collaboratively complete calls-to-action.
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Live Visitor Observation

Have you ever had that moment where you’re curious what your customers are doing on your website? This solves that!
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Business Rules

Set up behavior-based triggers on your website so that your web visitors and agents connect at the right time.
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Statistics & Reporting

Set up comprehensive statistics and reports, and connect those to your analytics solution, like Google Analytics or Omniture.
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Operator Teams

Set up sales and servicing teams and customized routing to ensure ongoing minimization of call waiting times.
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We provide our partners with three different solutions they can offer to their clients:

Visual Engagement

Provides instant visibility to phone-based agents that are speaking with digitally enabled (“on-screen”) customers.
Learn more >Glia visual engagement icon

Assisted Channel

Supercharges a digital-centric strategy, transforming a contact center into a true engagement center.
Learn more >Glia Cobrowsing icon

AI Transformation

Beyond the integration of a chatbot, Glia and its partners have a defined a four-step success methodology.
Learn more >Glia AI icon

Partner Program

Glia’s partner program is built for consulting and technology businesses. We have three types of partnerships - Referral, Reseller and OEM.
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Referral

This type of partnership is built for companies who would like to refer business to Glia. In exchange, these partners receive a portion of the final sale of our product.
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2

Resellers

Resellers take Glia’s solution “as is” and resell to their clients.
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3

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Glia OEM partners embed our solution into their product and resell as part of their solution.

Advantages:

Spend more time with the customers that matter and plug the holes that currently exist in your customer journey.
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Bring best in-class products to your business
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Add a new line item (“OmniBrowse Customer Engagement”) to your business’ solutions
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Layer in video, voice, phone, chat CoBrowsing and much more into your product suite
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Partnerships built on trust

Our partners have these things in common

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Enterprise focused
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Specialized focus in financial services or healthcare
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Have a consulting practice or technology solution