Event
• 07:07 min

Glia FinovateSpring 2019

Event
• 07:07 min

Glia FinovateSpring 2019

OmniGuide provides the framework to deploy one or multiple conversational AI engines across an enterprise. With conversational AI, agents & customer support reps can reach customers in real-time using bot-powered logic in the form of suggested responses. By employing an easy-to-use interface, there can always be a human fallback when a bot “fails”. Bot powered assistance for human agents includes integrated surveys, built-in data/regulatory compliance features, statistics and reporting. With OmniGuide, sales and support teams have the insight and capabilities to meaningfully evaluate customer interactions. Once activated, OmniGuide drives efficiency and customer satisfaction across your chosen customer engagement channels.


Dan Michaeli
Dan Michaeli
(CEO & Co-Founder)
What Jim is Reading and Listening To Right Now
Ultimate Guide to CoBrowsing
Jim’s Favorite New Product Outside of Work
Amazon Echo

Latest Videos

Infographics Video Chat Study
OvalPlay icon

Get Your Agents To Stop Asking This One Question

Infographics Video Chat Study
OvalPlay icon

Client Views on Glia's WhiteGlove Customer Service

Infographics Video Chat Study
OvalPlay icon

FinovateWest Digital 2020