Are your text campaigns and proactive notifications monologues or dialogues with your customers? Glia’s SMS Gateway extends your one-way SMS notifications and messaging campaigns into two-way conversations, so you can send messages that clients can respond to and seamlessly interact with your team.
Studies show that SMS messages are consumed faster and more often than other forms of communication. Clients can respond to text alerts when it’s most convenient for them and interact with a chatbot powered by Glia’s AI Management or with one of your operators to quickly process transactions, handle inquiries, or resolve issues.
Watch the video to learn more about how Glia’s SMS Gateway can energize your customer communications.