Glia Voice: Elevated Service From Dial to Disconnect

Voice AI automates and enhances every step of every interaction for callers, agents, and managers.

• Expert Help, Immediately—Callers get instant help from AI that personalizes a greeting based on their interaction history.
• Handoffs Without Holdups—No more asking questions callers have already answered. Agents get a complete summary of the AI's conversation, speeding up resolutions and eliminating frustration.
• Hard Questions Made Easy—AI coaches agents with on-the-spot answers and best practices to handle tough questions with confidence.
• Better Support, Less Busywork—Let AI generate accurate, detailed notes for every call so agents can focus on helping the next caller instead of data entry.
• Insights at Your Finger Tips—AI analyzes 100% of calls, giving you comprehensive insights on trends, coaching opportunities, compliance, and workforce planning.

Built For High-Stakes Banking Interactions

Industry Focus → Exclusively for Banking. You deserve better than a generalist AI toolkit. Our AI is integrated with major core & digital banking platforms and pre-trained on 1000+ banking topics.

Compliance → Zero Hallucinations, Guaranteed. Protect your reputation and stay compliant with AI that provides only vetted, pre-approved answers.

Security → Enterprise-Grade Security. PCI DSS Level 1 certified. All data remains within Glia’s secure environment, ensuring total PII protection.

Performance → Own the Full Media Stack. We control the entire voice experience for lower latency, clearer audio, and a more natural conversation.

The sound of customer service has changed and your customers are ready for it. Are you? Request a demo today! 

‍