Digital-first Voice Communication Wherever Your Customers Are

Active Phone call animation
Digital-Phone call controls
Mobile + desktop
Voice page content
Visitor App Voice controls
User voice icon
Visitor App fieldsSend Message input field
Browser bar
Digital-Voice browser window

Pair traditional offline calls with digitally initiated voice communications digitally through browsers, mobile browsers and native app

Voice icon

Benefits of Digital-First Voice

Avoid Channel Switching

Avoid Reauthentication

Avoid Telephony Costs

Voice page content
Voice Url Bar
Glia Media SelectorGlia Reactive BubbleVisitor cursor moving
Voice Browser Frame

Avoid Channel Switching

Keep your customers on the channel they are engaging from. Enable digital-first customer interactions through click to dial or complete digital voice communication. Maintaining Auth, context and avoid all telephony costs.
Glia media selector
OmniBrowse by Glia

Move Offline Callers Online

Take offline callers online by having them go to your digital property and pairing the session in real-time. As offline callers learn your online platform they won’t need to call in the future.
OmniBrowse Glia Live Observation bar
Voice page content
Visitor co browse cursorOperator CoBrowsing cursor
OmniBrowse by Glia number promptStart
Visitor CoBrowsing cursor
Voice Page Browser frame
Buying process of OmniCall number
Voice Browser Frame

Manage Phone Numbers

Purchase and manage numbers directly within the Glia platform. Tie context directly to the number so your agents know the exact reason your customer is calling as soon as they answer.
Voice Number Purchase
Contact Flow Designer

Visual IVR Builder

Glia has partnered with AWS Connect to provide a robust visual IVR builder that can enable your company to quickly create and publish IVR flows that transfer to agents on the Glia platform.
Voice Page Browser frame

Be the company your customers would love you to be

Request a Demo

“With Glia we increased our conversion by over 200%”

Director of Digital - Top 10 Bank