CoBrowsing: Guide Your Visitors Online

Collaborative browsing, also known as CoBrowsing or agent-led browsing, enables customer service representatives to jointly navigate online properties with visitors to establish a common point of view and interactively guide them past sticking points. It literally puts operators and customers on the same page.

Benefits of CoBrowsing include:

• Increasing online conversions
• Improving next issue avoidance or first call resolution rates
• Exceeding customer expectations

Request a personalized demonstration of CoBrowsing with chat, voice, video, AI and more today. You can see for yourself how Glia is reinventing how businesses support customers online.