Paul Sheets shares how credit unions can avoid gaps and overlaps in their tech stacks with a unified service approach, delivering the high-quality, personalized experiences that members demand
Glia’s EVP of Customer Success joined Mike Lawson in the GAC 2024 Studio Lounge to discuss new member service model Glia recently launched called: Unified Interaction Management (UIM)
Transforms disjointed experiences for contact center customers, staff and managers with efficient new model that unifies interactions, replaces channel management