NEW YORK, May 13th, 2025 — Glia, the leader in AI for customer interactions, has been named among the 2025 Best Places to Work in Financial Technology by American Banker — for the fourth consecutive year.
This annual survey and awards program is designed to identify, recognize and honor the best employers in the financial technology industry. Judges noted that Glia’s high employee satisfaction scores helped the company stand out.
“With team members across multiple continents, building a collaborative and high performing culture requires intentionality and commitment,” said Katie Branham, SVP, People at Glia. “From bringing global teams together twice a year to professional development programs, we believe that investing deeply in our people is critical to succeed. Once again, American Banker shows us we’re on the right track.”
The recognition comes during a period of rapid expansion at Glia, as a growing number of organizations leverage its market-leading AI customer interactions platform to ensure that their customers receive the highest quality experience from the best-matched agent (human or AI) and channel (digital or voice) for their unique circumstances. As the company scales, its people-first approach continues to prove its value — both to customers and employees.
“This award belongs to every member of our incredible team,” said Dan Michaeli, CEO and Co-Founder at Glia. "While Glia was founded on deep empathy for the customer experience, it's our employees who bring that vision to life every day. Their dedication, creativity, and genuine care for both our customers and each other have created a workplace culture that truly stands apart. I couldn't be more proud of what we've built together.”
With a growing team spanning the globe, Glia supports a high-performance collaborative culture centered on shared learning and continuous growth. For more information about Glia and to see all open roles, visit glia.com/careers.
About Glia
Glia is the leader and pioneer of Unified Interaction Management — redefining how companies interact with their customers. The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess® Architecture that eliminates data silos, dropped context and frustration for customers and representatives. With Glia, companies can easily shift volume between channels, and customer connections can evolve naturally. Glia helps its customers harness the power of customer interactions to drive efficiency, loyalty, and revenue.
Glia has partnered with over 600 insurance companies, banks, credit unions and other financial institutions worldwide to improve the customer experience and drive business results. Named a Deloitte Technology Fast 500™ company for a fifth year in a row and a Great Place to Work (with a 97% employee satisfaction rating), the company has raised over $150 million in funding from top investors and was recently valued at over $1 Billion. Learn more at glia.com.
