Glia Launches

Unified Interaction Management

Harness the power of customer interactions to drive efficiency, growth, and loyalty
Get to Know UIM
solution
2:03 min

CoBrowsing: Guide Your Visitors Online

solution
2:03 min

CoBrowsing: Guide Your Visitors Online

Collaborative browsing, also known as CoBrowsing or agent-led browsing, enables customer service representatives to jointly navigate online properties with visitors to establish a common point of view and interactively guide them past sticking points. It literally puts operators and customers on the same page.

Benefits of CoBrowsing include:

  • Increasing online conversions
  • Improving next issue avoidance or first call resolution rates
  • Exceeding customer expectations

Request a personalized demonstration of CoBrowsing with chat, voice, video, AI and more today. You can see for yourself how Glia is reinventing how businesses support customers online.


Glia
Glia
What Jim is Reading and Listening To Right Now
Ultimate Guide to CoBrowsing
Jim’s Favorite New Product Outside of Work
Amazon Echo

Latest Videos

Infographics Video Chat Study
OvalPlay icon

Embedded Interaction Visualizer

Infographics Video Chat Study
OvalPlay icon

From Hype to Help: Unpacking Generative AI’s Impact on Member Service

Infographics Video Chat Study
OvalPlay icon

From Hype to Help: Unpacking Generative AI’s Impact on Customer Service