solution
2:03 min

CoBrowsing: Guide Your Visitors Online

solution
2:03 min

CoBrowsing: Guide Your Visitors Online

Collaborative browsing, also known as CoBrowsing or agent-led browsing, enables customer service representatives to jointly navigate online properties with visitors to establish a common point of view and interactively guide them past sticking points. It literally puts operators and customers on the same page.

Benefits of CoBrowsing include:

  • Increasing online conversions
  • Improving next issue avoidance or first call resolution rates
  • Exceeding customer expectations

Request a personalized demonstration of CoBrowsing with chat, voice, video, AI and more today. You can see for yourself how Glia is reinventing how businesses support customers online.


Glia
Glia
What Jim is Reading and Listening To Right Now
Ultimate Guide to CoBrowsing
Jim’s Favorite New Product Outside of Work
Amazon Echo

Latest Videos

Infographics Video Chat Study
OvalPlay icon

How Uncertainty in the Economy Impacts Credit Unions

Infographics Video Chat Study
OvalPlay icon

Sureify Summit 2022 - How Carriers are Differentiating with Digital Customer Service

Infographics Video Chat Study
OvalPlay icon

From Boomers to Zoomers: Customer Service Across Generations