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Effortless Experience Webinar

Co-Author, “The Effortless Experience” and "Digital Customer Service: Transforming Customer Experience for an On-Screen World."
Co-Author, “The Effortless Experience” and "Digital Customer Service: Transforming Customer Experience for an On-Screen World."
Lead Research Analyst, Glia. Co-Author, “The Effortless Experience” and "Digital Customer Service: Transforming Customer Experience for an On-Screen World."

Join Glia and guest presenter Rick DeLisi as he shares research findings from his book, “Member Effort: A New Approach to Member Experience,” and learn how to cultivate member loyalty.

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