Product Designer

Estonia
Marketing
Apply Now

Product Designer

Estonia
Marketing
Apply Now
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About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

The role
In this role, you’ll be a key member of the company’s vision of what the future of Digital Customer Service would look like. The Product Designer will work closely with our international team of product marketers and managers, developers, and designers.

What you'll do

  • Take ownership of the UX/UI design that defines our Digital Customer Service platform
  • Work closely with the product management team, visualizing new features into the interface and constantly refining the existing user experience
  • Perform user research & testing with functional prototypes to validate your ideas
  • Create designs that are easily extractable and executable by developers while aiming for consistency and coherence
  • Coordinate with team members to ensure brand consistency, accurate communication, and efficiency throughout the design phases
  • Maintain and build our design system

Requirements

  • 3+ years experience doing SaaS product or UI/UX design full-time
  • Proven experience in all phases of the design process including user research, wireframing, prototyping, visual design, interaction design, and usability testing
  • Wide experience with Figma
  • Experience creating and maintaining design systems
  • Good grasp of dev handoff and scalability
    Bonus:
  • Knowledge of basic web technologies (HTML and CSS)
  • Cross-platform design experience (Web, Android, iOS)
  • Fintech experience


Benefits

  • Exciting, dynamic and rapid growth environment
  • Collaborative culture with autonomy and purpose
  • Incredible mentors & investors that are an active part of the company
  • Team events including nights out and team travel
  • Free gym membership (you have to commit to going 3x per week!)
  • Diversity: 18 languages and 10 countries represented
  • Competitive base salary & benefits
  • Participation in employee option pool
Reviewed on
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5.0★★★★★
Average rating
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Company Culture at Glia

The employee experience below at Glia, compared to a typical U.S. based company.
Great Place to Work
97% of employees at Glia say it is a great place to work compared to 59% of employees at a typical U.S.-based company.

97%

97%

97%

97%

97%

Glia-team-picture

What is Glia’s Mission?

To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.

Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

Join the team. We've been waiting for you.

We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!

Apply Now