Channel Manager for Financial Services

New York or USA (Remote)
Technology Partnerships
Apply Now

Channel Manager for Financial Services

New York or USA (Remote)
Technology Partnerships
Apply Now
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About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

The Role

Your main focus will be managing the ongoing relationships with a few key new reseller partners, with the objective of gaining mindshare with the partner’s organization and driving sales. This will include building deep relationships across multiple organizations with each partner, working with them to develop and execute joint marketing, sales training, and product development programs, and assisting Glia’s sales team in executing on specific client deals. 

What you’ll do: 

  • Work closely with partners to build and execute joint go-to-market programs.
  • Promote and coordinate activities between partners and Glia technical staff to develop and showcase joint solutions.
  • Partner with the Glia sales team to assist in progressing and closing deals with partners.
  • Spearhead deeper integrations between Glia and partner products, to increase the joint value proposition
    Develop expertise in Glia capabilities and value proposition.


  • 5+ years of experience in Digital Banking/Financials technology, focusing on alliances or channel sales.
  • Ability to conduct strategic engagements with executive-level staff.
  • Experience developing and managing complex partnerships.
  • Strong organizational skills and ability to work with all areas of the organization. 
  • BA/BS or related work experience.
  • Excellent phone, email, and social communication skills.


  • Understanding of cloud software, contact center, and customer communications technology.


  • Exciting, dynamic and rapid growth environment
  • Collaborative culture with autonomy and purpose
  • Incredible mentors & investors that are an active part of the company
  • Team events including nights out and team travel
  • Free gym membership (you have to commit to going 3x per week!)
  • Diversity: 18 languages and 10 countries represented
  • Competitive base salary & benefits
  • Participation in employee option pool
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Company Culture at Glia

The employee experience below at Glia, compared to a typical U.S. based company.
Great Place to Work
97% of employees at Glia say it is a great place to work compared to 59% of employees at a typical U.S.-based company.







What is Glia’s Mission?

To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.

Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

Learn All About Glia

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We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!

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