Product Marketing Content Manager

New York or USA (Remote)
Marketing
Apply Now

Product Marketing Content Manager

New York or USA (Remote)
Marketing
Apply Now
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About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

What you'll do

  • Develop compelling content that stimulates new business, helps retain existing clients, and enhances Glia’s thought-leadership and awareness in the market, to achieve enterprise lead targets and revenue goals.
  • Study Glia technology, customers/partners, the marketplace, and competitors
  • Assist in the development of messaging, positioning, and engaging content in multiple formats based on the strategy, goals, key trends, competitive landscape, points of differentiation, and audiences.
  • Work with the Design team and stakeholders throughout the business, to coordinate the successful implementation of content, and day-to-day maintenance, across customer touchpoints (including website, blog, collateral, white papers, case studies, videos, presentation slides, etc.), and project-manage large-scale changes as necessary.
  • Partner with Sales and Revenue Marketing teams to ensure highly integrated content delivery, providing recommendations on new tools as required, to help improve product marketing efficiency.
  • Work with Product Marketing and Revenue Marketing on usage metrics

Requirements

  • Minimum of 5+ years’ experience in content creation/management in B2B technology marketing or similar
  • Experience working or collaborating with stakeholders in the Financial Industry
  • Track record of creating compelling content that attracts and engages target audiences, with a strong understanding of SEO best practices.
  • Experience curating content for campaigns and feeding of Sales Enablement/CMS and marketing automation platforms
  • Desire to tackle challenging and diverse tasks, strong organizational skills, work ethic and attention to detail, superior professionalism, resourcefulness, and judgment
  • Comfortable talking with customers and partners.
    Bonus:
    - Experience using Marketo
    - Experience in SaaS


Benefits

  • Exciting, dynamic and rapid growth environment
  • Collaborative culture with autonomy and purpose
  • Incredible mentors & investors that are an active part of the company
  • Team events including nights out and team travel
  • Free gym membership (you have to commit to going 3x per week!)
  • Diversity: 18 languages and 10 countries represented
  • Competitive base salary & benefits
  • Participation in employee option pool
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Company Culture at Glia

The employee experience below at Glia, compared to a typical U.S. based company.
Great Place to Work
97% of employees at Glia say it is a great place to work compared to 59% of employees at a typical U.S.-based company.

97%

97%

97%

97%

97%

Glia-team-picture

What is Glia’s Mission?

To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.

Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

Join the team. We've been waiting for you.

We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!

Apply Now